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85 Ratings • 19 Comments

4.2
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  • 4
  • 8

Quality Rating

Highly Satisfied

Accurate Diagnosis
Wait Time
24 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 12 of 85 Ratings

Five Stars

Dr. Butler is the best eye doctor in Springfield, Il. I have been his patient for over 40 years and have found him the best. In every location he has worked I have been his patient. He is honest, thorough and very caring about my eyes.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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Elderly man now disabled

Thanks to this dr run run to a compliant dr

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Five Stars

Gets right to the problem. Very nice. Highly recommend him.

Easy Appointment
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Dr. Butler is THE BEST Surgeon and Opthomologist!

Dr. Butler has been my husband's doctor since 2005. If it had not been for him, the sight would not be there! He's VERY caring, honest, and wonderful in explanations for exams! We've had numerous (probably more than 100) appointments due to my husband's eye conditions, but we wouldn't trust his eyes to anyone else other than Dr. Butler--including the three surgeries he's had with him, too! I recommend him to anyone who needs this kind of eye doctor. The techs who have been with Dr. Butler for many, many years are wonderful, too! They are very pleasant and kind to patients, too. It's a busy office, so wait times may be longer than other offices, but it's worth it! Who wouldn't want an eye doctor who takes him time to make sure that the exam is correct and the patient understands what is going on within their eye(s)? He's definitely "in demand" as he has many patients who drive from Pittsfield, IL, like we do for appointments with him. He is always pleasant in such a stressful environment when dealing with a patient's sight. If wait is longer, we feel like "been there, done that" so glad he is "taking his time" with the patient. I hope he never retires as he's an "A+" doctor!

Wait time
15 minutes
Easy Appointment
Promptness
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Office staff unreliable, unprofessional

When OD suggested I see an ophthalmologist I chose Dr. Butler b/c of prior contact (positive) when he treated my husband. On the day of my appt the office called and left voice mail requesting to move up the appt. This was not possible due to my physical location at the time of receiving the message. Office personnel said they would call me to reschedule. It is now 3+ weeks later & I have yet to hear from them. I do not plan to reschedule due to this experience.

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One Star

He heard in Like Cows. Made many errors in Surgery, still having Problems. He did surgery on 1 eye. said other eye needed. changed dr's No Surgery needed

Wait time
60 minutes
Easy Appointment
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Five Stars

Are angel!!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
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Five Stars

I would probably be blind by now, if it weren't for Dr. Butler. He saved my eyesight. I'd give him more than five stars if possible.

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Four Stars

Dr Butler was awesome but his staff especially his receptionist could improve her people skills. It appears like she hates her job or is very unhappy. I've been to the office 4 times so far and she has yet to smile or say please or thank you

Wait time
45 minutes
Easy Appointment
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Three Stars

We love Dr Butler, he's one of the best!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Excellent Surgeon

Dr. Butler was my second opinion and I could not run fast enough to him. He did my cataract surgery on both eyes and I am shocked with how well I can see. I would only go to him and highly recommend him to everyone. Terrific person and surgeon.

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Five Stars

I would & do strongly recommend Dr. Butler.

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