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Dr. Patrick B Truong Is this you?

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19 Ratings • 4 Comments

3.7
  • 9
  • 1
  • 3
  • 5
  • 1

Quality Rating

Satisfied

Wait Time
20.6 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 19 Ratings

Rude

He's so busy typing on his laptop and doesn't pay any attention to what I'm saying the whole visit felt like a put down. No respect and rude when he responds to my concerns

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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oeser

dr TRUONG workedon my mother in law Helen Oeser he is thorough and professional,in this day and age I really appreciate the time and care given to my loved ones. thank you dr we will recommend you to our friends and family in the future.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr. Truong is a very caring Dr. He takes his time with you and has no difficulty in prescribing any tests meant to solve your problem.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Two Stars

I am a first time patient and has seen him only once for a visit prior to colonoscopy. My problem with the staff is that if you need to reschedule your appointment, they will transfer your call to someone who does not return phone calls. It is very hard to contact that person who is rescheduling appointments. She never return phone calls. The only time I was able to make a change is when I was so upset and I asked to talk to the doctor myself and the office manager changed my appointment, only after I complained that the scheduler doesn't return phone calls. They require 72 hours cancellation notice, however, most medical office requires only 24 hours notice. I just left a message to the doctor through the office manager however, at this minute, I have not heard back from the doctor.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Two Stars

Two Stars

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Three Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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