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Dr. Paul Craven Is this you?

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16 Ratings • 5 Comments

3.5
  • 8
  • 1
  • 1
  • 2
  • 4

Quality Rating

Satisfied

Appropriate Followup
Bedside Manner
Accurate Diagnosis
Friendly Staff
Promptness
Spends Time With Me
Easy Appointments
Wait Time
16.7 min

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Showing 12 of 16 Ratings

GREAT PRACTICE!!

Posted on December 1st, 2017

I've been a patient of Dr. Craven for over 20 years. Doctor and his staff have always been professional and efficient in their care and my treatment. I just got a message from them to call about some recent testing I had done. Being 70 my memory isn't the greatest so I was so glad to hear from the office.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 13th, 2017

Saved my sight.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Five Stars

Posted on December 15th, 2015

Have taken my children to Dr. Craven for 10 years and we have zero complaints over those 10 years.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Scheduling staff is very rude!!

Posted on May 14th, 2013

Great doctor but the office staff is very rude and condescending. ESPECIALLY the woman who does scheduling. Truly awful experience dealing with the staff.

Wait time
20 minutes
Easy Appointment
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One Star

Posted on October 26th, 2011

In my opnion Dr. Craven has a unprofessional manner, or at least with me he exhibited such. I went in for a routine eye exam, as I newly am on medicare thru Anthem, I should only have had to pay a $20 co-pay. He told me that he could not get an accurate reading of my refraction that I would have to come back after taking some eye drops to moisten my eyes. I did such and he charged my insurance for another eye exam. In actuality he was finishing what hadn't been completed from my first visit which took all of 5 minutes! I was also charged another $20 co-pay as well. My insurance says that because he billed my insurance as 2 office visits I had to pay the 2 co-pays. Needless to say I will find another eye doctor to go to. And when I questioned the additional $20 copay he was to say the least very irritated, telling me that insurance does not cover refractions. This is a total contradiction to what my insurance had told me. Judge for yourself.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

Posted on October 13th, 2017

One Star

Posted on August 21st, 2017

Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
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Five Stars

Posted on June 16th, 2017

Two Stars

Posted on December 5th, 2016

One Star

Posted on July 13th, 2016

Five Stars

Posted on April 19th, 2016

Four Stars

Posted on July 6th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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