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Dr. Paula Crenshaw Is this you?

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17 Ratings • 4 Comments

4.1
  • 12
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  • 2
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
6.7 min
Appropriate Followup

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Showing 12 of 17 Ratings

Lack of Follow-through

Posted on August 7th, 2013

Went to Dr. Crenshaw for health issues I was having. She ordered tests and prescribed medicine. After tests complete I have yet to hear from the Doctor. Instead I was denied by a new insurance carrier due to results of these tests. Months later after learning this, I call her office and they all complain and tell me if I need an appointment to schedule one. Fact of the matter is I don't know if I need an appointment or not, and I asked to speak to the doctor. This doctor has an office staff who protects her and claims she will not and wont talk to me on the phone. I am 3.5 hours away, now learning of results of tests she ordered (and were completed 3 months ago) and she has yet to follow-up in a professional manner. I stated this to her staff, and now when I call them; they answer the phone and hang-up or threaten to call the police then hang up. Wow! Something is very wrong here.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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The best doctor I ever had

Posted on May 19th, 2011

Dr. Crenshaw is great! She takes the time to talk about all your health issues and really asks good questions to get to the bottom of things. I feel very confident in her skills and recommendations.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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After 4+ years as a patient with a chronic condition

Posted on March 9th, 2011

Very personable, and knowledgeable. She keeps herself current on the latest studies related to medications and treatments. Really lets you participate in the planning of your care, and is very conscious of your incurred health costs.I'm a retired RN, and have seen many docs over the years, she is a good combo of knowledge & bedside manner in my opinion, of course, we each have to find that Dr we click with ;)

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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great doctor!

Posted on September 15th, 2008

I have been to a lot of doctors, and she has been great. Her follow up is quick, and I was able to spend as much time as I needed.

Easy Appointment
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Five Stars

Posted on January 5th, 2017

Five Stars

Posted on January 12th, 2016

Five Stars

Posted on November 19th, 2015

Three Stars

Posted on February 24th, 2015

Five Stars

Posted on December 10th, 2014

Five Stars

Posted on November 11th, 2014

One Star

Posted on October 1st, 2014

Five Stars

Posted on September 10th, 2014

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