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Dr. Paula J Phillips Is this you?

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9 Ratings • 2 Comments

4.3
  • 7
  • 0
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  • 1
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
43 min

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Showing 9 of 9 Ratings

The Extra Mile

Dr. Phillips called me last night and truly seemed concerned about my prognosis and my health. Thanks, Dr. Phillips !

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Disappointed

Dr. Phillips has no regard for her client's time. She is always behind and I have had to wait as long as 90 minutes to be seen by her. Most times her staff will suggest that I reschedule because Dr. Phillips still has 2 or 3 patients ahead of me. One or two times this occurred is acceptable, but this is a recurrent issue with her. I don't know what the interval is between her appointments, but scheduling patients and then having to dismiss them is a very poor practice.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Five Stars

Five Stars

Five Stars

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

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