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Dr. Pauline Chao Is this you?

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4 Ratings • 3 Comments

3.8
  • 2
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  • 0
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
10 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 4 of 4 Ratings

Horrible Front Office Receiptionist

Posted on January 14th, 2011

had an appt. got there didn't have checkbook or full amount of cash...which was a $10 copay...offered to pay the $5 i had and i said i would come back and pay the rest afterwards. They don't have a machine that takes credit/debit nor will they bill you...refused to take me when it was obvious that i needed to be seen...totally unacceptable...what she basically is saying is that she doesnt trust that you won't pay...thought that was why we filled out those forms before being accepted as a patient.

Wait time
10.0 minutes
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Promptness
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Best Doctor

Posted on January 20th, 2010

She listened to everything I said-ordered appropriate tests and followed up- actually returned phone calls personally and promptly- quickly referred m ...

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THE BEST DOCTOR - I HAVE EVER HAD

Posted on January 20th, 2010

I was referred to her because I was having multiple health issues and not getting anywhere with current doctors. She was wonderful -referred me to the appropriate doctors in the field I needed help in- ordered all of the test those doctors would need so I could get it resolved quickly - she followed up on everything, listened until I was done - not quickly rushing me through the first appointment. The best thing - she returns my calls personally and promptly. Talking to her is so easy - not your typical doctor-patient relationship. I recommend her very highly. I rate her as a #1 doctor and don't mind her office is at the opposite side of Las vegas as to where I live.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Four Stars

Posted on July 20th, 2017

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