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Dr. Pedro Castaneda Jr Is this you?

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5 Ratings • 3 Comments

2.9
  • 2
  • 0
  • 0
  • 1
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Quality Rating

Neutral

Wait Time
25.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 5 of 5 Ratings

Horrible Staff

From receptionists to the fake nurse, they all have this attitude as if waiting on you is a bother. Wake up ladies, you are getting paid. Because we have our children in Dr. Pedro Castaneda's office you have a job. Get of your high horses because falling down off pride will hurt. I am saddened that such a great doctor would surround himself with staff that is filled with pride they can not admit when they do their job incompetenly.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Very rude receptionists!

This doctor has the worst receptionists, they're very rude, especially that ugly one with the pubic hair with glasses shes very bad, don't understand why he hasnt fired her. They don't seem to care about patients, just about the money. For example, I tried calling to cancel an appointment and it was busy for 2 hours and finally that rude pubic hair zit lady answers and says she wants to charge me an additional $20 fee even though she was talking to her bf for 2 hrs instead of doing her job in answering the phone so I told her well then i'll change dr and shes like ok let me remove your son's appointment like she didn't even care. Shes been rude many times, to many people, I guess since shes not happy with the way she looks thats why she takes out on people, which isn't right. They even make you wait so long in the waiting room. That doctor was even my doctor 20 yrs ago thats one of the reasons I decided to take my son there, thinking that made him more experienced but sadly his rude employees are what make him lose his patients.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Worst doctor don't check pt. Dirty office very dusty in rooms.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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