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Dr. Peggy Chen Is this you?

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8 Ratings • 3 Comments

4.4
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Quality Rating

Highly Satisfied

Friendly Staff
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Wait Time
5 min
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Showing 8 of 8 Ratings

Condescending Attitude; Mistakes Being Made

Posted on March 19th, 2015

I have seen Peggy Chen now for several years. However, recent events particularly the way she conducts herself and communicates with me has caused me to look elsewhere. I am an astute and well-educated person who discerns carefully and asks questions. I have also heard from several people throughout the town as I have lamented Peggy's condescending attitude that they see her as a good doctor but have walked elsewhere because she her communication skills are so badly lacking, anxiety level is elevated ergo healing potential greatly diminished. She lacks compassion, understanding, and the ability to relate. The final straw is misreading my MRI. This is serious and a result of rushing. The two women in the front office are not friendly and do not seem to communicate well between one another making it difficult for the patient. Moreover, Scott, the massage therapist is not a person that brings any amount of real caring to the practice. By the time he is finished with updating his notes on computer (back to you) and running out for God know's what, perhaps one gets a 30 minute massage that feels rushed. So, I am looking elsewhere. Maya, however, has managed to keep a wonderful disposition despite the ills of the practice perhaps because Peggy allows her flexibility. I wish Maya would go elsewhere and I would follow. The new location is sterile and much further for me in a difficult area to park.

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Five Stars

Posted on July 13th, 2011

Dr. Chen is very knowledgable in her field and is caring but businesslike. I have seen her for several injuries over several years, and she helped me to heal from all of them. She uses many different treatment modalities in her practice.

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Five Stars

Posted on October 19th, 2010

Dr. Chen explained my diagnosis fully and answered all of my questions.

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Five Stars

Posted on September 25th, 2015

Four Stars

Posted on August 6th, 2015

Five Stars

Posted on June 24th, 2015

Five Stars

Posted on May 29th, 2011

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Five Stars

Posted on July 22nd, 2009

Wait time
5.0 minutes
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Friendly Staff
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