About Dr. Phillip M Gendelman MD

Dr. Phillip M Gendelman, MD is a Doctor primarily located in Burlington, MA. He has 40 years of experience. His specialties include Ophthalmology. He speaks English.

Dr. Gendelman has received 2 awards.

Rating Overview

19 Ratings with 6 Comments

The overall average patient rating of Dr. Phillip M Gendelman is Great. Dr. Phillip M Gendelman has been rated by 19 patients. From those 19 patients 6 of those left a comment along with their rating. The overall rating for Dr. Phillip M Gendelman is 4.3 of 5.0 stars.


172 Cambridge St
Burlington, MA 01803


Dr. Phillip M Gendelman has the following 1 specialty

  • Specialty Expertise

    Dr. Phillip M Gendelman has the following 9 expertise

  • Glaucoma
  • Lasik Surgery
  • Diabetic Retinopathy
  • Eye Pain
  • Macular Degeneration
  • Eye Exam
  • Cataract
  • Blindness
  • Vision Issues

Board Certifications

Dr. Phillip M Gendelman is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.


Showing 5 of 6

Carring, Understanding, Professional

He listens and "hears" what you say and doesn't ignore anything and will help out with finding you what you need to do if it's not within his realm.

Wait time
30 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Dr. Gendelman Saved My Sight

About 12 years ago I was injured at work when a piece of corrigated box hit my eye. My then job sent me to a local hospital and a doctor, who were unable to fix the problem. Someone knew about Dr. Gendelman and recommended him. I walked in without an appointment. He saw me with no problem in the evening. He repaired the extensive damage to my cornea. His clinic was filled with patients and it turns out he regularly sees patients in the evenings. My eye injury was completely fixed and I've never had any issues with it since.

Wait time
5 minutes
Full Review Rating Breakdown

Terrible experience

Dr. Gendelman was not at all interested in my eye health. He was quite preoccupied talking into a tape recorder and dictating to an assistant, for whom he also had to spell several words. He had his back to me throughout almost the entire appointment as he was busy training his employee on the office computer system. And this after I waited almost 2 hours to see him. Unbelievably arrogant, rude, an unhelpful. Will never return.

Wait time
56 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

AWFUL doctor and staff

I have been coming to this office for 7 years and I will NEVER return. I have never been treated so poorly by a doctor and his staff in my life. I recently went in for an emergency visit for conjunctivitis in one of my eyes. I waited for 2 hours and was never seen by the doctor. I should mention that while I was sitting in the room waiting for Dr. Philip Gendelman, he was spending time laughing and joking with his staff for a good 5-10 minutes! He had no consideration for the patients that had been waiting for hours to see him. It got to a point where I could not wait any longer because I had to pick up my kids from school so I left. The office called me shortly after I left and asked if I could come in the following day. I was not able to take the appointment they offered due to a prior commitment. I called the office 2 days later because my eye had gotten much, much worse and had spread to the other eye. I left a message with the answering service because the office wasn't open yet and the doctor never called me back. I called again when the office was open and the receptionist told me that the doctor said that he could see me in 4 days. I told her that there was no way that I could wait 4 days and that my eyes were in really bad shape and she told me that my other option is to go to Mass Eye and Ear. An hour later I called back to see if there was a different doctor that I could see. Again, they refused to give me an emergency appointment and I was told that since they already offered me 2 emergency appointments (one of which I waited for 2 hours and never saw a doctor and the other appointment I didn't take), they would not give me another emergency appointment. Dr Gendelman thinks that he can treat his patients poorly because there is a shortage of doctors in Massachusetts but he is mistaken. I have already found a new doctor at Lexington Eye Associates who scheduled me in for an emergency visit immediately. The staff at Lexington Eye is far more professional! They know how to treat their patients. Do yourself a favor and DO NOT become a patient of Burlington Eye Associates.

Wait time
56 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Dr. Gendelman Saved My Sight

A chunk of my cornia was sliced out in a work-related accident about 8 years ago. My temp client job took me to a local clinic that handles occupatio ...

Easy Appointment
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Patients' Choice Award

    Patients' Choice Award (2011, 2017, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Castle Connolly Regional Top Doctors

    Castle Connolly Regional Top Doctors

    Castle Connolly is America's trusted source for the identification of Top Doctors. Their physician-led research team reviews and screens the credentials of tens of thousands of physicians who are nominated by their peers annually, via a nationwide online process, before selecting those physicians who are regionally or nationally among the very best in their medical specialties. Castle Connolly believes strongly that Top Doctors Make a Difference™.

  • Education

    40 Years Experience

  • Yale University School Of Medicine

    Graduated in 1979

  • Mass Eye And Ear Infirmary


  • Dr. Phillip M Gendelman Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Massachusetts
    • BCBS MA Blue Care Elect PPO
    • BCBS MA HMO Blue with Managed Care Behavioral Health
    • BCBS MA Preferred Blue PPO
  • Cigna
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
  • Harvard Pilgrim
    • Harvard Pilgrim ChoiceNet HMO
    • Harvard Pilgrim HMO
    • Harvard Pilgrim PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

EYE ASSOCIATES OF BURLINGTON, 172 Cambridge St, Burlington, MA
Uploaded January 1, 2012


Take a minute to learn about Dr. Phillip M Gendelman, MD - Ophthalmology in Burlington, MA, in this video.

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