ttcqeayetrwczwezdueawsrsbdyr

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Rachael Smith Is this you?

Filter Vitals Ratings

24 Ratings • 11 Comments

3.8
  • 15
  • 2
  • 0
  • 1
  • 6

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
29.4 min

Rate Now

Share Your Experience

Have you seen Dr. Rachael Smith?

Showing 12 of 24 Ratings

Five Stars

I had an MRI which showed 2 herniated neck discs and severe pain in right arm and loss of use of my hand. She immediately zeroed in with electricity test and a type of ultra sound and diagnosed the pain was from a pinched ulnar nerve in my elbow and severe carpal tunnel. I was operated on and am recovering amazingly well. She is empathetic, listens to the patient even though her instincts are way ahead. She saved my arm, my dominant hand and my profession as an artist for 50 years.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

She is very unprofessional,

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

Does not listen to the patient,

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Patience & Empathy

Dr. Smith is patient and empathetic to the pain you are experiencing. When doing a procedure (I've had a variety performed by her) she explains everything she is doing. Her knowledge of other potential diagnosis outside her specialty is impressive as is the calm, smooth manner in which she speaks and conducts herself during procedures. There is one thing you should know, immediate treatment and pain relief should not be expected. You need to work in conjunction with pain management but she is quick to schedule injections whenever possible. I wouldn't trust anyone except Dr. Smith to insert a needle between my vertebrae!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

One Star

My first visit was a nightmare the doctor was very rude poor bedside manor dismissed my pain issues had no regards to how I was feeling just briefly saw me and said to follow up with another appointment ...aaaahh no never did I return or will I ever recommend this doc to anyone. . Just rude!!

Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Don't understand the negative reviews

I have been seeing Dr. Smith for approximately 1 1/2 years. She is very knowledgeable, and has been able to relieve my pain, something that no other Dr or specialist has been able to do. I think part of the problem is that she is not a "pill pusher" and most people who see a pain specialist just wants the drugs. I would recommend Dr. Smith to anyone who wants pain relief, but if you just want drugs go elsewhere. She is not a "Drug Dealer".

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Went in with high hopes, walked out wishing i hadnt wasted my time

After waiting 20 minutes after my appointment time. Dr Smith came in, and within 5 minutes she had decided that my years worth of a chart and tests meant nothing. That i just needed to live with my pain. And at 29 "its normal" to feel that way day in and day out. Im not sure if she was having a bad day. Or if i somehow rubbed her the wrong way. Her bedside mannor was awful. This was my first visit with her she took no time to understand my problems. and went as far as to tell me"i had no injuries" Worst experience I've had in my over a year long quest to relieve my pain and find out whats wrong with my body. Would not recommend her to anyone!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
Was this review helpful? Yes No Report Abuse

after referral review records and shredded w/o calling me!

Was referred to them by my neuro surgeon - Dr Smith apparently reviewed his "orders" and decided not to follow and shredded my records. Meanwhile - I wait a week for them to schedule me - I called them to find out my records were shredded and they DID NOT BOTHER TO CALL - THIS OFFICE IS UNPROFESSIONAL GROUP - AVOID THIS PRACTICE

Wait time
60 minutes
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Smart and uncaring

She is an able diagnostician. She is defensive, quarrelsome and impatient. She is prickly and a very poor communicator. I could not recommend her services in good conscience to anyone.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

GLORIFIED PHYSICAL THERAPIST

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Fabulous, caring doctor. She is very concerned about her patients. Would recommend her to anyone.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Nearby Doctors

    Dr. Rachael Smith is similar to the following 0 Doctors near Smyrna, DE.