Dr. Rachel C. Mercer, MD | Council Bluffs, IA | Ophthalmologist

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Dr. Rachel Mercer specializes in ophthalmology and internal medicine, bringing 15 years of experience to her practice. She earned her medical degree from Texas Tech University Health Science Center School of Medicine and completed her residency at the prestigious Mayo Clinic and Medical School. This comprehensive training has equipped her with expertise in treating complex eye conditions and providing comprehensive medical care.

Dr. Mercer practices at Chi Health Mercy Hospital Council Bluffs and Methodist Jennie Edmundson Hospital in Council Bluffs, Iowa. She focuses on treating cataracts and various forms of glaucoma, including open-angle glaucoma. Her clinical skills include performing comprehensive eye exams, vision tests, and visual field testing to diagnose and monitor eye health. Patients have given her an average rating of 4.9, reflecting their confidence in her care.

Overview based on verified provider data

4.9

54 Ratings
15 years of experience
Mayo Clinic And Medical School
54 written reviews
2 specialties
10 areas of expertise
2 board certifications
2 hospital affiliations
2 office locations
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Mercer's Ratings and Reviews

4.9

54 Ratings with 54 written Reviews

Average Wait Time 23 Minutes

How was your appointment with
Dr. Mercer?

Patients’ Perspective

Gave an accurate diagnosis: (45) Did WellNeeds Improvement (1)
Had a good bedside manner: (44) Did WellNeeds Improvement (1)
Spent time with me: (44) Did WellNeeds Improvement (2)
Provided follow-up after the visit: (39) Did WellNeeds Improvement (1)
Flexible scheduling: (45) Did WellNeeds Improvement (0)
Saw me in a timely manner: (3) Did WellNeeds Improvement (2)
Staff was courteous: (5) Did WellNeeds Improvement (0)

Patients consistently praise Dr. Rachel Cecilia Mercer for her professionalism, thoroughness, and caring demeanor. They appreciate her ability to explain medical procedures clearly, her reassuring manner, and the excellent outcomes of surgeries like cataract removals, which have significantly improved their vision. Some negative feedback is present, centered around the perception of rushed appointments and concerns over trust in the supporting staff's handling of preliminary eye tests. Despite these concerns, the overall sentiment remains positive, with patients expressing high confidence in her care and recommending her to others.

AI-generated from the text of patient reviews

54 ratings & reviews

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Showing 1 to 10 of 54 reviews

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Very professional, relaxed atmosphere. We recommend her to all our family and friends. She’s a 10.

June 15th, 2026

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It's always great to see Dr. Mercer. She is very thorough and kind and her staff are wonderful!!

June 14th, 2026

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My wait was not overly long. I interacted with four staff besides Rachel and was impressed with the friendliness of all. A pleasant experience overall

June 13th, 2026

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Very pleasant visit. Very little changes in my condition. Will decide later if I want to change glasses. It would just be for vanity reasons. You know just wanting new glasses. Probably won’t change. Thank you to doctor and technicians.

June 13th, 2026

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Very thorough and competent. Pleasing demeanor. Upbeat and emcouray

May 22nd, 2026

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I have needed corrective glasses since I was 12. I am now 72. I developed cataracts quickly, I researched the doctors approved on my insurance plan and Dr. Rachael was highly recommended. Upon the first diagnostic visits I felt comfortable and relaxed. I knew I was in good hands as she was knowledgeable in the latest technology. I had my second cataract removal surgery today and it miracle like. For the first time in more than 60 years I can see without corrective glasses or contacts. I was nervous at first but quickly discovered she knows what she is doing and cares deeply for her patients and achieving the best outcomes for each one. She is the BEST!

April 21st, 2026

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Absolutely pleasant-very through-explained in detail what to expect With my surgery .

April 17th, 2026

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Dr Mercer is very professional and explained my condition to me very well. She was very pleasant and answered all my questions completely. I have the utmost confidence in her.

April 7th, 2026

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My examination with Dr. Mercer was a wonderful experience. After her examination, she was very reassuring and answered my questions in a professional and informative manner.

March 26th, 2026

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Great “bed side” manner. Easy to talk with and felt adequate time devoted to my appointment. Very professional.

February 3rd, 2026

Chi Health Mercy Hospital Council Bluffs

800 Mercy DrCouncil Bluffs, IA 51503

Tel: (712) 328-5000

Methodist Jennie Edmundson Hospital

933 E Pierce StCouncil Bluffs, IA 51503

Tel: (712) 396-6000


Dr. Rachel Cecilia Mercer, MD	Dr. Sao Jang Liu, MD	Dr. Russell James Mc Culloh, MD	Dr. Martha Megan Chacon, MD
Ophthalmology	Ophthalmology	Pediatrics	Anesthesiology
	Accepts New Patients
4.9 (54 Ratings)	0 (0 Ratings)	0 (0 Ratings)	0 (0 Ratings)
15 Years of Experience	45 Years of Experience	21 Years of Experience	17 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
	Speaks Spanish, Chinese, English
Council Bluffs , IA	Omaha , NE	Omaha , NE	Omaha , NE
Med School: Texas Tech University Health Science Center School Of Medicine	Med School: University Of Puerto Rico School Of Medicine	Med School: UNIVERSITY OF MISSOURI COLUMBIA SCHOOL OF MEDICINE	Med School: University Of Nebraska College Of Medicine
Current Profile	View Profile	View Profile	View Profile

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Blindness
Cataract
Diabetic Retinopathy
Eye Exam
Eye Pain
Glaucoma
Internal Medicine
Lasik Surgery
Macular Degeneration
Vision Issues

MEDICAL LICENSE

Medical Doctor, Iowa, 2027, Active

Medical Doctor, Nebraska, 2026, Active

EDUCATION & TRAINING

Residency

Mayo Clinic And Medical School

Medical School

Texas Tech University Health Science Center School Of MedicineGraduated in 2011

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Dr. John Francis Mcgroarty, MD
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14 Years Exp | Palm Bay, FL
(0)
Dr. Krishan Ariyarathna, MD
Critical Care Medicine
20 Years Exp | Council Bluffs, IA
(3)
Dr. Tyler James Willson, MD
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How can I make an appointment with Dr. Rachel Mercer?: You can find contact information for Dr. Rachel Mercer here on Vitals.
Which hospitals is Dr. Rachel Mercer affiliated with?: Dr. Rachel Mercer is affiliated with Chi Health Mercy Hospital Council Bluffs and Methodist Jennie Edmundson Hospital.
Does Dr. Rachel Mercer accept my insurance?: You can see the insurance plans that Dr. Rachel Mercer accepts on their Vitals profile.
Is Dr. Rachel Mercer accepting new patients?: Dr. Rachel Mercer has not indicated that they accept new patients. Contact their office through their Vitals profile to check for availability.
Does Dr. Rachel Mercer accept virtual/telehealth appointments?: Dr. Rachel Mercer has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.

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