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Dr. Rachel Whitehouse Is this you?

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12 Ratings • 6 Comments

3.2
  • 3
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
35.1 min

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Showing 12 of 12 Ratings

She can't settle in one place for long

Posted on March 28th, 2017

We've followed her from office to office, health system/hospital to health system/hospital. After a couple of years, she's gone and it takes months to find where is is practicing again. We're done with that nonsense. It's too bad because she's a decent caring doctor. But there is something strange going on.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Posted on July 12th, 2015

Very good the most caring.I have metin okla..-

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Will not attempt to see Dr. Whitehouse again

Posted on December 4th, 2013

I would not recommend this physician/office. Being an RN, when I made the appt, I asked it was feasible to see the physician in 1 hr 45 min as I needed to leave at a certain time. I was told it was "likely." Upon arrival, I was told the doctor was "thorough" and it wasn't likely I could get in and out in that time frame, but they would try. The med tech tried to take my pulse too far down on my wrist - on the tendons - and I had to show her how to slide her fingers further up to actually FEEL my pulse. After 1 1/2 hours, I was told there were still 4 more patients in front of me - I had arrived at 9am when I was told the dr STARTS seeing patients. I was billed my co=pay amount, despite NOT seeing the physician. I also completely filled out the patient history form, but then was verbally asked the questions (no one looked at my form) "as they have a new computer system" and have to input all the data. I asked if they were going to verbally ask the questions, why did I need to write it all down first. "That's just how we do things here." I am still asking for my co-pay to be refunded since after waiting for 1 1 /2 hours, I never saw the physician.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

Posted on October 12th, 2011

Dr. whitehouse, is caring and spends a large amount of time with me each visit, I never feel rushed or like she needs to go see other patients.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Two Stars

Posted on April 19th, 2011

wait too long. been seen too short

Wait time
60.0 minutes
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Five Stars

Posted on August 4th, 2008

Dr. Whitehouse has been my doctor for years and I am extreamly happy with her.

Easy Appointment
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Four Stars

Posted on October 16th, 2017

Four Stars

Posted on July 24th, 2017

One Star

Posted on December 7th, 2016

Three Stars

Posted on April 15th, 2015

Easy Appointment
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Friendly Staff
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Appropriate Follow-up
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Four Stars

Posted on September 3rd, 2011

Wait time
60.0 minutes
Easy Appointment
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Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 7th, 2011

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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