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Dr. Rafael Chiu Is this you?

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11 Ratings • 2 Comments

3.8
  • 7
  • 0
  • 0
  • 2
  • 2

Quality Rating

Satisfied

Wait Time
8.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Followup
Spends Time With Me

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Showing 11 of 11 Ratings

One Star

Prescribed dry eye medication for me-made my eyes worse-had to pay over $350 for medication I cannot use.Prescription for new glasses too strong-cannot see with new glasses-will need another eye exam.Saw both my husband and son in the same room at the same time for initial eye exams-unethical and unlawful.When I questioned the office manager,she was rude and dismissive,only calling me back later to try to backpedal-too late! The place is run like an assembly line-will go where we are treated with respect and get our money's worth.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Emergency foolow up visit

Very courteous, professional and friendly and reassuring re: my recovery

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
Full Review Rating Breakdown

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