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Dr. Rafael Piedra Is this you?

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12 Ratings • 3 Comments

3.1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 12 Ratings

Piedra was the worst part of my hospital stay

Posted on June 3rd, 2015

I was admitted to Edward Hospital's surgical care unit via the ER with severe abdominal pain. I went thru a number of doctors with no diagnosis and ended up under consultation of a GI doctor. Half a day goes by and Piedra shows up. He begins with, "Why are you here?" Which is stupid question after 10 hours various tests (including two CTs) and lots of waiting. I explained my symptoms (again) and he quickly diagnosed me as having IBS related to perhaps eating too much fiber recently. He arrogantly went on to say I was wasting a hospital bed and shouldn't be in there at all and was going to discharge me with a sheet about IBS - - even though I was still in a sustained amount of discomfort. An hour later, instead of discharge paperwork, a nurse came in with a new test result and said I had c. diff! And I never saw Piedra again, which was fine by me! Another GI showed up since my stay was extended another day until I stabilized. I was supposed to follow-up with Piedra in the weeks after, but I obviously chose someone else.

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Four Stars

Posted on April 22nd, 2012

He helped me through a rough pregnancy with a major Crohn's flare up; directed me to someone when he knew he needed assistance, instead of treating me like a guinea pig. Once I was under control (years later), I went back. He met my daughter, remembered us, and was genuinely happy to see us. Good man.

Wait time
15.0 minutes
Easy Appointment
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Lacks Bedside Manner

Posted on September 3rd, 2010

I felt I was treated like a number and not like a person, or for that matter, a paying customer. No substantive conversation with the patient, no discussion of options. I would never allow a friend to go to this doctor.

Wait time
10.0 minutes
Easy Appointment
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Five Stars

Posted on September 12th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 6th, 2017

Five Stars

Posted on January 25th, 2016

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on November 24th, 2015

Two Stars

Posted on August 12th, 2015

One Star

Posted on June 9th, 2015

Four Stars

Posted on April 21st, 2015

Four Stars

Posted on March 9th, 2015

Four Stars

Posted on September 17th, 2014

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