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7 Ratings • 4 Comments

3.9
  • 4
  • 0
  • 1
  • 1
  • 1

Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
37.5 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 7 of 7 Ratings

Patient and Thorough

Dr. Goyal takes his time with each patient, and has a busy practice. This is the only negative-sometimes the wait can be as much as 20-30 minutes after your appointment time. Outside of that, his interactions are always professional and friendly, and he is thorough in answering questions, explaining procedures, outcomes and alternatives. The staff is also very friendly and professional, and the office environment is clean and comfortable.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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RUDE SECRETARY

I changed my mind about scheduling an appointment because the secretary was so rude this morning.

Easy Appointment
Promptness
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Five Stars

THE STAFF IS FRIENDLY AND EFFICIENT. DR. GOYAL IS A WARM, WONDERFUL, AND EFFICIENT PERSON. HE ANSWERS ALL OF MY QUESTIONS WITH PROFESSIONALISM AND EFFICIENCY, MAKING ME FEEL COMFORTABLE.

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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great eye doc

courteous and nice. takes time to explain things

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Four Stars

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Easy Appointment
Promptness
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