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About Dr. Ralph Austin Jr

Dr. Ralph Austin Jr, MD is a Doctor primarily located in Warner Robins, GA. He has 41 years of experience. His specialties include Family Medicine. Dr. Austin is affiliated with The Medical Center Navicent Health. He speaks English.

Rating Overview

16 Ratings with 2 Comments

The overall average patient rating of Dr. Ralph Austin Jr is Good. Dr. Ralph Austin Jr has been rated by 16 patients. From those 16 patients 2 of those left a comment along with their rating. The overall rating for Dr. Ralph Austin Jr is 3.1 of 5.0 stars.

Location

get directions TALLULAH TRAIL MEDICAL ASSOCIATES LLC
644 Tallulah Trl
Warner Robins, GA 31088

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Specialties

Dr. Ralph Austin Jr has the following 1 specialty

  • Specialty Expertise

    Dr. Ralph Austin Jr has the following 6 expertise

  • Immunization
  • Influenza
  • Check-up
  • Family Planning
  • Weight Loss
  • Contraception

Reviews

Showing 2 of 2

Staff

in the last week The staff up front (Secretary, little workers) whatever you want to call them) are terrible people, they treat folks bad, lie to paitents, and I know at least 11 patients that have left a good Doctor (have released them selves as a patient and gone to another) all because of them. I have not had my prescription since August 18th of 2017... I had an appointment on September 12th to see Dr Austin. They called me the same day of my appointment to cancel, so I made another one with them, but it's not till October. Well I need my perception, right? I mean I have had it last and stretched it out as far as I can. So I have the pharmacy send them a request. I called them yesterday to see about it, they said they have been sending it by fax and electronically for 3 days. So I call the office, she said she would let him know and would call me later. Mind you this was at 11:00 am. By 2, I haven't heard anything, so I call again, she said I have him the message, he will call u before the end of the day. Do I wait till 330 and call again, she said well I haven't talk to him, but he has the message. I said please ask him again to call me, she says "ok sweety"..... At 4still nothing, I call again....she said I'm sorry Mrs. West but he said he has to see you in office before you can get your meds. .... I said i need my meds and you cancelled my appointment this month or I would have seen him by now and have them right? She said you have to see him.... I said I'll just come and pick it up... She said ok sweety... So my husband and I go up there, I walk in and tell her I'm here. She said I'll let him know your here. So we wait, by the way at this till it's 4:20, 4 patients are in the lobby. I figured he would let his nurse know, write it so he can sign it and I'll go.... (knowing I need the meds, knows why I need them and has had a lot of trouble with out them) 5:00 comes 2 patients left and nothing.... The 3rd patient is called and I got up and asked the( MA, nurse whoever she was) at the door, if she could let him know, that I'm here, I only need my perception and that I've been here an hour now)... "Sure I'll let him know...... At 5:30, my husband is losing his mind and gets up to the front, says ma'am does dr. Austin know that my wife is here. She said yes sir he does. So we go sit down, 6 comes still nothing last patient has walked out. She comes through the lobby and went outside comes right back in past us whistling and singing and humming. 6:20 she sticks her head out of her little window with a big old smile on her face and says oh I'm sorry dr. Austin has left for the day. I wanted to pull her through that window at that very second but I had to get myself together so I told her to get my files togethet because I'm going to a different doctor. She smiles, giggles and says "ok I will! I love doctor Austin but those ladies up front are terrible people and I know for a fact that other patients have complained to dr. Austin about them. So what I'm saying is he either didn't know or he knew and left me sitting in his office for 2 hours and left the building. I do not see doctor Austin which I know cares about his patients leaving them sitting in the lobby for 2 hours and leaving the office for the day . So I'm going to call this morning when they open seeing as how it's only 2:30 in the morning now and not sleeping, have to go to work in 5 hours. So I guess I'm going to have to find another Dr also, which I know of two more that have said they are going to leave soon also. All because of his little workers up front... And that was the nicest word I could think of

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Best Doctor In Central Georgia

Dr. Austin is highly knowledgeable and professional. He actually spends time talking and explaining things to his patients in a language we can understand. He is the GREATEST!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Hospital Affiliations

    Dr. Austin is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    41 Years Experience

  • University Of Medicine And Dentistry Of New Jersey Robert Wood Johnson Medical School

    Graduated in 1977

  • Dr. Ralph Austin Jr Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem Blue Open Access POS Alternate Network
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Georgia
    • BCBS GA Blue Choice HMO
    • BCBS GA Blue Choice PPO
    • BCBS GA Blue Open Access POS
    • BCBS GA BlueChoice Option POS
  • Coventry Health Care
    • Coventry CoventryOne - GA
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana National POS
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

TALLULAH TRAIL MEDICAL ASSOCIATES LLC, 644 Tallulah Trl, Warner Robins, GA
  • Similiar Doctors

    Dr. Ralph Austin Jr is similar to the following 4 Doctors near Warner Robins, GA.

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