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Dr. Ralph Steele Is this you?

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3 Ratings • 3 Comments

2.3
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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
27.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 3 of 3 Ratings

One Star

Posted on April 17th, 2013

awful- i was not able to get in for follow-up appointments and had to wait over a month for test results. the nurses were not helpful if i had medication concerns or questions. none of the staff at the clinic seemed to care at all about the patients. i just switched to a new clinic and new sleep doctor and had no idea i could have such a positive experience and so many positive health changes so quickly- with a doctor who took time to listen and cared. i would NEVER recommend this doctor or clinic (edina).

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr. Steele is great, but the help staff are horrible.

Posted on March 19th, 2011

I could not get through to schedule my appointment to the so called call center. The receptionist was rude and the nurse was overwhelmed. Dr. Steele was pleasant and professional. I know Dr. Steele knew what he was doing but his staff were not grade A.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Would not recommend him.

Posted on March 19th, 2009

Very rude and abrupt.

Easy Appointment
Promptness
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