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- 17 min
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- Friendly Staff
- Accurate Diagnosis
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- Spends Time With Patients
- Appropriate Followup
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Self-verified patient of Dr. Ramona Raj - Posted on August 16th, 2019
Like Dr Raj herself well enough although never that impressed with her staff, then lab assistant mauled my arm in three painful attempts to draw blood. When I complained to him, he made a rude gesture which I returned. Later Raj told me that I was the one that made the rude gesture and cursed--only did the former after he did and never the latter. I get loyalty to your team but sometimes the team doesn't deserve it. She could see the marks on my inside arm that made me look like a heroin user three days after the blood was drawn: I deserved an apology not a slap on the wrist. And by the way the asst. started our lab session with some kind of disparaging comment about my clothing that I didn't even understand, ie, "Does your husband let you out like that?" I am 66 years old and was wearing a conservative black pantsuit, so I'll never figure that one out. She told me that didn't sound like him. Won't be going back... Maybe he was on some kind of drugs?
Impossible to get an answer
Self-verified patient of Dr. Ramona Raj - Posted on February 7th, 2019
I started seeing Dr. Raj late last year for thyroid issues. My complaint is more about her office staff, but I feel that she is also responsible seeing as she hires these people and I've made some comments to her regarding these situations and she just kind of shrugged them off. From day one, her office staff was very unfriendly and rude. While filling out paperwork for new patients, the receptionist 'Sasha' kept asking me if I was finished. There was literally no one else in the office. Then, she forgot to return my ID and insurance card and when I asked her for them before I left, she gave me a look and then threw them on the counter and turned her back to me and said "have a good day." in a passive aggressive way. I was kind of feeling weird about that first experience but decided to give it some time. My next visit, the doctor asked for some blood work, and I was trying to reach her nurse to leave a message about my results and the receptionist put me on hold for literally a minute and told me that she had spoken to the doctor who had already reviewed my blood work and that it "wasn't urgent" so there was no need for me to see her soon. The next day, I get a call from her nurse who informs me that they had JUST received my results that morning and Dr. Raj wanted to see me ASAP. I was super confused and then immediately angry when I realized Sasha had lied to me about speaking to the doctor. I voiced my concerns to her nurse and she also seemed confused. Today, I'm writing this review because I continue to have issues with being able to communicate and get an answer from the doctor about my treatment. I have been calling her for the past 2 days and the first time I spoke with her nurse who told me she would speak with the doctor and call me back that same day but never did. I called again later that day but she was gone and the receptionist claims she was headed out too but she would leave a note for her to return my call today. I'm still waiting for that call and it is now 1:30pm. I called her almost 2 hours ago to see what happened and was told they were out to lunch but she would "find out and call me back." To say I'm frustrated is a huge understatement and I'm honestly thinking of just finding another doctor because as a patient, you shouldn't have to track down the doctor and call repeatedly to receive some answers. This experience is truly one of the worst I've encountered from a doctor's office.
Great and more importantly patient Doctor
Self-verified patient of Dr. Ramona Raj - Posted on December 5th, 2018
Kind of shocked at these reviews and thinking they might be confusing her with someone else. She is always quick to respond, never leaves me waiting and somehow allows me to discuss my issues very patiently and never in a rush. She has worked with me on several occasions when I didn't have insurance and actually cared enough to help me. For that, I am loyal.
Review for Dr. Raj
Self-verified patient of Dr. Ramona Raj - Posted on April 26th, 2018
Dr.Raj is a caring and professional doctor. She listens to patients and comes up with accurate diagnosis. I had good experience with her. Her staff is also friendly and easy to schedule appointments.
Self-verified patient of Dr. Ramona Raj - Posted on October 18th, 2017
Self-verified patient of Dr. Ramona Raj - Posted on May 24th, 2017
Self-verified patient of Dr. Ramona Raj - Posted on August 30th, 2016
Office staff is very unfriendly. Dr raj seems very uninterested. Looking for another dr. Would not recommend to family or a friend.
Self-verified patient of Dr. Ramona Raj - Posted on May 9th, 2016
Self-verified patient of Dr. Ramona Raj - Posted on February 21st, 2016
Self-verified patient of Dr. Ramona Raj - Posted on February 19th, 2016
Self-verified patient of Dr. Ramona Raj - Posted on May 12th, 2015
It was very easy to get an appointment with Dr. Raj. Her staff was courteous and efficient when I came in for my appointment. Dr. Raj saw me fairly quickly. She had a very nice and caring bedside manner. She explained everything about my condition in thorough detail and she addressed all my concerns and questions. She is not the type of doctor that will see you for 5 minutes and go about their way. She really takes time with you and makes sure you have the best possible care and treatment.
Self-verified patient of Dr. Ramona Raj - Posted on September 22nd, 2014