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Dr. Raymond Poelstra Is this you?

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46 Ratings • 4 Comments

4.1
  • 30
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  • 3
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
26.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 46 Ratings

October 2013 appointment

Posted on October 18th, 2013

I waited 2 and 1/2 hours before I saw the doctor, then have to have a different MRI, therefore, after waiting that long still no answers or questions answered until results of this new MRI, the one I brought was not good enough, that is ok, I understand another one is needed for more detail; but the time waiting was brutal. His bed side manner was good, he was interested in accuracy and think he would take time to answer questions once the new MRI results are in. The staff says the appointment wait is because he takes his time with you answering questions ; but the wait and the difficulty for follow-up appointments is stressful; they called me with an MRI appointment and a follow-up appointment that was available the day after the MRI or the next appointment after that was a month and 16 days later. What do you do if you work and can't make it that day, or cannot take off another 2-3 hours from work on that day; you have to wait 45 more days for an appointment? Still waiting for referral to another doctor mentioned that I would need. I don't know if I can do the hurdles put out there to see this doctor no matter how good he is? After waiting over a month for the consult appointment, time is very important, especially when you have something you need to have diagnosed and treated. I think they need to re-evaluate how they schedule appointments, the 15 minute rule is not working.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Very Caring

Posted on September 24th, 2013

I'm very happy I was sent to Dr. Poelstra. He has one of the best beside manners. is a very caring person and a very good Doctor, I would and have recommended people to go see him. He is still my physician and will be till my problem has been taken care of completely, I trust him with my life.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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The Best

Posted on January 25th, 2011

If you are looking for someone that really cares about his patients you have found the right doctor. It has been 10 years since my surgery and I am doing great and have no major pain! Praise God for people like him!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 8th, 2010

We were sent to Dr,Poelstra after moms cancer spread to the brain. He was very helpful, took the time we needed, went over MRI's, etc, showing them to the family and explaining what could be done. This wasvery helpful and promising. Going back today.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on October 16th, 2017

One Star

Posted on October 15th, 2017

Five Stars

Posted on October 5th, 2017

Five Stars

Posted on October 2nd, 2017

Five Stars

Posted on September 12th, 2017

Five Stars

Posted on September 12th, 2017

One Star

Posted on September 1st, 2017

Five Stars

Posted on August 2nd, 2017

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