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Dr. Rebecca Preston Is this you?

About Dr. Rebecca Preston

Dr. Rebecca Preston, MD is a Doctor primarily located in Western Springs, IL. She has 25 years of experience. Her specialties include Family Medicine. Dr. Preston is affiliated with Adventist Hinsdale Hospital, Adventist La Grange Memorial Hospital and Adventist Lagrange Hospital. Dr. Preston has received 3 awards. She speaks English.

Rating Overview

13 Ratings with 5 Comments

The overall average patient rating of Dr. Rebecca Preston is Great. Dr. Rebecca Preston has been rated by 13 patients. From those 13 patients 5 of those left a comment along with their rating. The overall rating for Dr. Rebecca Preston is 3.8 of 5.0 stars.

Mapbox Map of Dr. Rebecca Preston

Primary Address

Preston Family Practice

4479 Central Ave
Western Springs, IL 60558
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Specialties

Dr. Rebecca Preston has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Rebecca Preston has the following 5 expertise

  • Cholesterol Management
  • Diabetes
  • Fatigue
  • Fibromyalgia
  • Obstetrics

Dr. Rebecca Preston has 1 board certified specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Board Certifications

Dr. Rebecca Preston is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 13

Excellent Physician!

Dr. Rebecca Preston is a very smart, knowledgeable & professional. She has excellent bedside skills!!! Her staff is also good but very busy. Sometimes it can create a bad public image. Coming from another healthcare provider, I personally feel that her staff is there sincerely to serve. I will surely recommend them. .

Easy Appointment
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Accurate Diagnosis
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Spends Time with Me
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Full Review Rating Breakdown
Doctor is great, staff is awful

The staff in this office has steadily gone down hill in the past 3-5 years. Always rude, unwillinging to give the doctor messages. I have called numerous times in the past 3 months and asked to speak with the doctor, they take my number down and then I never hear back. All they seem to care about now is the money, dispite the fact that I have been a patient for 14 years. I used to drive from Montgomery, IL to see her because she was that good and I liked her that much. I even considered staying on as a patient when I moved to Schaumburg but having to deal with her staff is just not worth it.

Wait time
5 minutes
Full Review Rating Breakdown
Dropped the Ball

My mom was a smoker from her early 20's to her 60's. I'm sure she smoked a half pack or more in her 20's and 30's. I know she cut down on her smoking in her 40's and for the last 20 years smoked 1-3/cigs a day. Last spring she started to cough and had chest pains. She visited Dr. Preston 2 times over the course of 2 months and her symptoms were getting worse. Finally, after 3 1/2 months of pain in her chest and coughing the doctor ordered a cat scan which OBVIOUSLY saw cancer in her lung. It was stage 4. I'm not a doctor but if a patient of mine smoked all her life and was elderly and complained of a chess pain with a persistent cough, I wouldn't wait 3 1/2 months to order a cat scan! Maybe it's time to hang up the coat Dr. Preston.

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5 minutes
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Full Review Rating Breakdown
Doctor is fantastic. Unfortuantely her staff is terrible!

Doctor is great. Staff is rude, always tells you doctor has no time to see you, is rude on the phone, looses medical tests, etc. I feel sorry for the doctor!

Wait time
40.0 minutes
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Full Review Rating Breakdown
Two Stars

Been going here for 25 years! Last time I called I couldn't breath. was told she was too busy to see me, but if I wanted to wait for HOURS I could come by at 10:30 am on the off chance she would squeeze me in. The nurse instead suggested I stay home and take some mucinex and pain reliever. Said Dr. was too busy to set an actualappointment for me. I instead took day off work and stayed home to sleep. That next weekend received bill in mail for $25 for missed appointment! I didn't have an appointment! and her office told me i should just stay home and take over-the-counter medicine. this is not the first time i have been treated poorly there4. 2 years ago they lost my blood test when i had mono. I had to come in and re-take. Also, when my daughter was young and having asthma attack, office told me they were too busy to see her. Worse yet, when my EX-HUSBAND from 30 years ago recently missed a payment to them, they called ME on my cell phone and asked me if I would pay for it. HOW INAPPROPRIATE AND UNPROFESSIONAL!

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    3 Awards

  • Bridges to Excellence: Physician Office Systems Recognition Program

    Bridges to Excellence: Physician Office Systems Recognition Program (2016, 2017, 2018)

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • NCQA Patient-Centered Medical Home

    NCQA Patient-Centered Medical Home (2016, 2017, 2018, 2019)

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • Patients' Choice Award

    Patients' Choice Award (2008, 2009, 2010, 2011)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Hospital Affiliations

    Dr. Preston is affiliated (can practice and admit patients) with the following hospital(s).

  • Adventist Hinsdale Hospital
  • Adventist La Grange Memorial Hospital
  • Adventist Lagrange Hospital
  • Education

    25 Years Experience

  • Loyola University Chicago Stritch School Of Medicine

    Graduated in 1988

  • Resurrection Medical Center

    Residency

  • Accepted Insurance

    Dr. Rebecca Preston accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Illinois
    • BCBS IL Blue Advantage HMO
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry Health and Life IL PPO
    • Coventry HealthAmerica PPO
    • Coventry IL PPO
    • Coventry PPO Platinum
  • HealthLink
    • HealthLink PPO
  • Humana
    • Humana ChoiceCare Network PPO
    • Humana National HMO
    • Humana Preferred PPO

Locations & Directions

Preston Family Practice, 4479 Central Ave, Western Springs, IL
  • Similiar Doctors

    Dr. Rebecca Preston is similar to the following 3 Doctors near Western Springs, IL.