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Dr. Ricardo Santayana Is this you?

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9 Ratings • 4 Comments

3.9
  • 6
  • 0
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  • 2
  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
38 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 9 of 9 Ratings

Two Stars

Posted on January 10th, 2016

Dr. Santayana is personable and friendly, once you get into his office. However, the wait time is long - sometimes many hours. The staff appears overworked and can be rude. Dr. Santayana tends to ignore symptoms, and after being his patient several years, I found that being aggressive and angry is the only way to get referrals to appropriate specialists. The specialists in the JSA group, the only one he can refer to, are largely incompetent.

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My personal physician

Posted on March 4th, 2015

Dr. Santayana is very competent and caring with his patients. He has been my personal physician for many years. I trust his judgement and I am very grateful to him .

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 23rd, 2014

Gran medico, lo recomiendo, trata al paciente con cortesía, te dedica el tiempo necesario para que entiendas tu condición médica, las causas y consecuencias si no sigues el tratamiento indicado. Acertado en sus diagnósticos. Su "staff" te atiende muy cordialmente. Te atienden como con calor humano, como personas, no como un número más.

Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on October 25th, 2011

take too long to get an apointmenttoo long wait on appointment never on timeoffice staff can be rude

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 13th, 2016

Five Stars

Posted on April 22nd, 2016

Five Stars

Posted on November 14th, 2012

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 7th, 2010

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on July 8th, 2009

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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