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Dr. Richard A Burgett Is this you?

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28 Ratings • 6 Comments

4.1
  • 18
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Quality Rating

Highly Satisfied

Wait Time
21.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 28 Ratings

Worse medical experience in my 37 years

Every aspect of the medical service is the worst I ever experienced. The only shining star in that office is Anita. She's at the front desk. She is a sweetheart. I had a blocked tear duct. This doctor cut on me twice and made my issue worse. I went to another doctor and she fixed me first try. Accounting is just as bad as Dr Burgett. They chase you for money. I will admit, I missed payments because I was very displeased with my experience. Once I expressed this, we established a payment plan with the agreement that they would write off a portion at the end due to my displeasure. I fulfilled my obligations paying each month. On my last payment, they tried to say they had already wrote their portion off. I have NEVER had such a bad experience with a medical professional. I would not recommend Dr Burgett to my worse enemy.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Not a very good experience with Dr Burgett. His intentions were great, but the action simply didn't translate. I came into Dr Burgett's office with an obstructed right tear duct due to trauma. His first course of action was to remove the implant that was put in due to a right orbit blow out. That didn't work. Then he performed a DCR. That didn't work. In fact the tearing was worse. After 2 tries, I simply wasn't confident in his surgical skill. Went to another doctor they fixed me first try with a corrective DCR. There's other things I wasn't particularly satisfied with throughout my time being in his care, but not much need to elaborate. I will say the staff was very friendly, and Dr Burgett was too. I hate that it didn't work out. Maybe my situation was a little tricky for him. "Biology is a tricky thing".

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1st visit to schedule surgery

Really liked Dr. Burgett. Very nice and understanding and told me he was going to do.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I would like to thank Dr.Burgett for fixing my nose!!!:) lol You know, I graduated, I got married, I have one child is name is Casey! I am the happiest girl!!:) because of my confidants of YOU!!:) Thank you!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Office Staff Extremely Rude

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Thank you Lord Jesus for Dr. Burgett

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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