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Dr. Richard Craven Is this you?

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11 Ratings • 6 Comments

4.6
  • 9
  • 0
  • 1
  • 1
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
10 min

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Showing 11 of 11 Ratings

Five Stars

great doctor & staff

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Was iffy at first but everyone in office was very nice and put me at ease!

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Communication needs to improve

My first visit to Doctor Craven's office was not pleasant...The perception of my first visit to his office was one that I can only portray as an attitude of "you're bothering us". I didn't feel comfortable at all in this environment. In general I felt as if I was a Nuisance to all and that my medical appointment only meant the amount of dollars to be received from my medical insurance.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Great physician, very professional

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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First Impression -

The first impression leaves a strong impression as many of us know in the professional field. My experience upon my first phone call to Dr. Craven's office was definately NOT pleasant. The receptionist IMPOLITELY answered the phone and even hung up on me in midst sentence. I attempted to call again, but the receptionist DISRESPECTFULLY had placed the phone on "after-hours" mode during regular business hours (10:00am). This type of conduct is extremely UNPROFESSIONAL. My lasting impression? -- OFF-PUTTING AND OFFENSIVE!

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WENT WELL

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr

Five Stars

Five Stars

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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