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Dr. Richard Kertzner Is this you?

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8 Ratings • 4 Comments

2.8
  • 2
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  • 1
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Quality Rating

Neutral

Wait Time
13.3 min
Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 8 of 8 Ratings

Kaiser- Chief of Orthopedic Surgery - Woodland Hills - emeritus

Posted on July 24th, 2015

Dr. Kertzner is a busy and proficient orthopedic surgeon. He knows his art and is an excellent surgeon.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on April 15th, 2015

my biggest complaint is a total lack of communication.

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Terrible doctor

Posted on January 23rd, 2014

My father has been a post man for 37 years, he's walked 3 times around the world if you add up all the miles he's walked. His knees are bone in bone and he has a hard time walking now (still delivering mail). It is very pain for for me to watch him walk and you can only imagine how much pain he is in. He had a knee replacement surgery scheduled for next Tuesday and he went for the pre-op today with Dr. kertzner only for Dr to tell my father "his knees aren't that bad" WHAT A JOKE!!!!!! The man can barely walk!!!!! I am so angry with this Doctor! I get the impression he has plans for Tuesday and doesn't want to perform the surgery! I would not employ him to work at my hospital! I am very ashamed kaiser has someone like this working there!!!!!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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ankle fussing

Posted on July 7th, 2012

I tried to give blood before the surgery but was told wasnt needed, I took two units the next Sunday. He had to put my ankle together two times and took forever. Later I found my foot was twisted off 10 degrees and my leg was of an inch or more shorter. What got me when I had the cast changed the tech ask how he screwed it up this time. Im paying for his work now

Wait time
15.0 minutes
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Two Stars

Posted on September 30th, 2017

Four Stars

Posted on July 14th, 2017

Five Stars

Posted on May 5th, 2017

Three Stars

Posted on October 10th, 2015

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