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Dr. Richard Klotz Is this you?

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7 Ratings • 2 Comments

3.8
  • 4
  • 0
  • 1
  • 1
  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
45 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 7 of 7 Ratings

collections specialist

Posted on October 13th, 2013

Dr. Klotz was very professional and treated me with kindness. April, his assistant, was great. The receptionist, could brush up on her people skills. I felt the receptionist should learn how to speak to and listen to patients.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on February 21st, 2012

I arrived 15 minutes prior to my appointment as I was asked. But after 1 hour of waiting and sitting in an office in the back with no one coming in to check on me, I walked out! No one appoligized.

Doctor's Response

this is very rare. happened twice in 40 years. I most likely had an emergency that day.No matter where you go next, speak up if waiting in a room for more than 15 minutes. If you would like to come back, you will be seen in 15 minutes or less. Please mention this communication

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on January 25th, 2017

Five Stars

Posted on August 15th, 2014

Four Stars

Posted on August 4th, 2014

Five Stars

Posted on July 30th, 2014

Five Stars

Posted on May 28th, 2014

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