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Dr. Richard A Krathen Is this you?

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50 Ratings • 16 Comments

3.7
  • 29
  • 2
  • 4
  • 4
  • 11

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
23.6 min

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Five Stars

He has treated me four times for skin cancers and diagnosed a fifth that was treated in Boston. Good guy and excellent dermatologist. REH

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Horrible experience

HORRIBLE bedside manner. LONG wait in the office to be seen. STAFF is NOT friendly and is very rude. WITHHOLDING important biopsy results of a 11 YEAR OLD for THREE WEEKS because the doctor is out of town instead of leaving it to the doctor on call to handle it. RUDE staff. RUDE DOCTOR and RUDE PA! NEVER will I take my daughter back to this JERK!!!

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One Star

I need a copy of my recent biopsy. I was told is was to be surgically removed there is not a mark on my arm. Want a second opinion

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Five Stars

A patient for some 5 yrs, I appreciated Dr K's dedication, experience & knowledge that has navigated me thru multiple & sometimes what seem to me difficult procedures. I would highly recommend him and have to friends & family.

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Frequet Patient

Professional and courteous staff. Office, waiting room, and patient rooms are clean and well maintained. Dr. Krathen is highly qualified and is an asset to our community.

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Don't waste your time and money.

I would not recommend this Doctor. After several visits he did not resolve my skin rash, he didn't seem to care either. Prescribed steroid creams for my face which resulted in dermatitis so I am worse off than when I started. Also admin issues and they billed my insurance twice for same thing.

Wait time
55 minutes
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One Star

I was the first appt after lunch so I was thinking I would be out of the office quick. Well after being put in a small room with my one year old for two hours I almost walked out. Nobody should have to wait two hours for an appt The Dr. was rude and the staff was to. I wont be going back here.

Wait time
56 minutes
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Five Stars

Friendly, Professional and courteous I feel completely secure in their care.

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Five Stars

4 stars for everything. Treats u like family.

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Poor bedside manners

My first time and will be my last time. I am sure he qualified on paper, but I waited 2 hrs. If he was backed up, the staff should call and alert people. Only spent 3 minutes with me. You think I will do a procedure and you only spend 3 minutes with me, get outta here!

Wait time
56 minutes
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Zero Bedside Manner

While I felt the doctor was medically competent, his bedside manner was awful. I realize that he and his staff do this kind of stuff all day long, day after day, but that doesn't mean their patients are used to it. He and staff actually started discussing work schedules and mentioned the guy next door would take extra time because he was a bleeder. This is all while I'm feeling totally freaked out by the meds, and I'm like a filleted fish in front of him. Hello, dr. down here....please don't talk about people bleeding while you are cutting me open! If you don't mind this kind of thing, then like I said, he is more than competent, but I hope I never have to go there again! Oh, and staff didn't give me the "do and don'" list until I was walking out the door, which included that I should not have been driving after the surgery. I could hardly get to my car! Luckily, I sucked it up and made it home alive.

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One Star

Krathen is a capable doctor with a solid office staff. BUT he is terrible at followup communication. Five separate times his office promised me a call back regarding questions I had and I was never called. No reason for it but it destroyed the relationship.

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