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Dr. Richard A Mercurio Is this you?

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15 Ratings • 6 Comments

2.6
  • 4
  • 0
  • 3
  • 1
  • 7

Quality Rating

Neutral

Wait Time
30 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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60 minutes

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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ol. Decent services, if you can get beyond extremely rude office staff.

I've never actually seen Dr. Mercurio see patients himself. I've only seen his Physican's Assistants. They do a decent job. However, the secretaries and office staff have terrible attitudes. They need to seek employment in another field because they are rude and miserable.

Wait time
25 minutes
Easy Appointment
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One Star

Dr. Mercurio is an amazing doctor. Very helpful, explains everything amazing bedside manor. His staff on the other hand are rude, ignorant and straight up aweful.

Wait time
15 minutes
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No Help

I went to this doctor for years, during a very difficult time health-wise. He was no help, didn't catch a bad parathyriod dysfunction that lasted for years. He just kept yelling at me to go on anti-depressant meds. that I had fibromyalgia. No compassion.

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Terrible staff

It's difficult to get an appointment, then you have to wait for at least 30 minutes to an hour to be seen. Refills on scripts are almost as impossible and they want you to make another appointment every 6 months or less (which means another co pay to them) before they will fill even long term maintenance medicines.

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DO NOT GO HERE IF YOU ARE EXPECTING TO SEE A LICENSED PHYSICIAN

JUST TRY TO PERSONALLY SPEAK WITH THE N.P. OR DR. MERCURIO ON THE PHONE. NOT ONLY HAVE I NEVER SPOKE TO THE DR. I COULD NOT TELL YOU WHAT HE EVEN LOOKS LIKE SINCE HE IS VERY SELDOM, IF EVER THERE. TRY TO GET AN OFFICIAL FORM SIGNED BY THE PHYSICIAN. THE STAFF WILL NOT LET YOU KNOW WHEN HE IS EXPECTED IN SO THIS CAN BE COMPLETED AND YOU MUST LEAVE IT THERE AND PRAY THAT IT HAS BEEN FAXED BACK TO THE ORIGINAL PERSON IN A REASONABLE AMOUNT OF TIME WITHOUT BEING LOST. I WOULD NEVER RECOMMEND THIS FACILITY TO ANYONE.

Wait time
40 minutes
Easy Appointment
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Spends Time with Me
Appropriate Follow-up
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