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Dr. Richard Rivera Is this you?

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10 Ratings • 2 Comments

4.6
  • 9
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Quality Rating

Highly Satisfied

Wait Time
41.8 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 10 of 10 Ratings

Five Stars

We go there all the time yes wait time can be long. I had labs taken there and it took a week to get back it just depends on what kind of labs they are doing. Front desk does need some ppl skills but everyone else is friendly. If i have a question thery get back to me and they have a 24 call back time.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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One Star

They have had my daughters results for over four days and have not called... The staff at the front is always gossiping and very rude like you are ruining their day by being there. The front office has also been very rude on the phone interrupting and just very poor people skills. :( We used to respect this office but since we have private insurance now and they treat everyone like they are on Medicaid and have no alternatives we are being forced to leave. Stacy Pault is the only reason we stayed (she is wonderful) with the office for the last 2 years and the lack in response even from her is very disappointing...

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Five Stars

Five Stars

Five Stars

Five Stars

Five Stars

Five Stars

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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