- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Ricardo Roman?
Posted on August 25th, 2017
Thee worse establishment for health care, I have a permanent disability (SCI) which I will take a med for the rest of my life, but Dr. Roman will not refill my med unless I set up an appt. which was set at 330 pm but not called in until 445 pm. A standard practice. But the real problem began in March 2017 when I refused to set up an appt. and the office manager refused to refill my med, allow me to talk to Dr. Roman...anyway, about 3 weeks later I was discharged from Dr. Roman without explanation nor referral to another doctor who could help me care for my permanent disability. As of today, August 25, 2017, I am without a primary doctor and running out of meds.
Posted on August 24th, 2016
Dr Roman is great! From the beginning he took the time to speak with me and explain things. I would highly recommend him. He is now my primary doctor.
Posted on October 2nd, 2013
Dr. Roman has been my doctor since he started in glendale. He is a great Dr. and Maria which is the same girl you are all complaining of is great! She is really nice and trys her best. I will continue with Dr.Roman as my PCP !
Posted on September 18th, 2012
Regardless of what other patients might be saying this doctor and it's office it great!I work in the medical filed also and it is very stressful. People come in very sick and can be very rude! The office staff is great, everyone has there days. For the comment left on top at the end of the day the staff follows the rules given by the Doctor, even the managers. I will continue going there. Anyone reading this please treat people how you would like to be treated.
Posted on June 1st, 2012
Customer Services Upgrade
Posted on August 5th, 2011
Medical Staff needs Customer Service training. Rough with customers and no nice with patients.
the worst doctor in los angeles
Posted on December 29th, 2010
His clinic is one of the worst I have been to in L.A. The service was so bad, their secretary knew nothing about filling up forms. The doctor himself ...
Had to report this Dr. to the insurance company
Posted on July 13th, 2010
After 2 requests to get my charts to my new (wonderful) doctor, after more than 30 days I finally had to report Dr. Roman's office. It is illegal to not send charts after 30 days. His office manager yet again hung up on me when I told her I needed to have my info. transferred for the sake of my health. This office is in complete disarray, I believe mainly because of the office manager, but again, the doctor should have the last say as to how his office is run. Had to report!
Posted on April 13th, 2010
regardless of what oter people are saying I really like this doctor! i also work in the medical field and I know how demanding people can be. Dr's and there staff have to follow guiedlines that are st by our insurance so give them a break!
Posted on March 18th, 2010
Normally I don't write reviews but since I was a bit scared to go see Dr. Roman based on some other reviews I decide to write a review myself. Dr. Roman did a good job and propaly diagnosed my condition. I will refer him people and visit him again.
This doctor had his brother call me to tell me I was not longer a patient!
Posted on March 1st, 2010
I don't know that I can blame the doctor so much, oh yea I guess I can since he has the final word. The first visit was fine...long wait, but whatever. I needed ref. to a few specialists, and when the general surgeon I was ref. to couldn't help me, I called the office to aske why they didn't know who could actually help me. I was told by the receptionist that I only have an HMO and that I should call my medical group to find a specialist. I told her I wasn't a doctor and didn't know what to ask for. After she told me she would take care of it, I got a message on my cell phone from Dr. Roman's brother saying that I was no longer a patient of his. Like having your friend break up for you in high school!!! Seriously...can we be professional??? Only reason I see is that I asked them to do their job. If you don't want to work with HMO patients, go into a different field. I've had better service when I had NO insurance.
Don't Even Waste Your Time!
Posted on February 11th, 2010
His office staff is inept, rude and disrespectful. I will not return and am changing primary physician. I witnessed the same disrespect with other patients and discarded it until it happened to me!
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