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Dr. Richard Benya Is this you?

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7 Ratings • 1 Comment

3.3
  • 3
  • 1
  • 0
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 7 of 7 Ratings

Zero Bedside Manner

Posted on April 7th, 2013

Had a colonoscopy and endoscopy. 2 minute visit prior to procedure to explain risks and sign off. Wheeled into procedure room where doc was leaning against cabinets, in street clothes, waiting on nurse to get me prepped. Upon waking in recovery, nurse states you have an ulcer, hands me a single sheet of after care instructions, a prescription and instructs me to make an appt for another endoscopy in 8 weeks. No visit from doc to tell me what he did and why a second procedure. I was so out of it, they should have had my husband in the room. Paper states biopsies taken during both procedures. In fact, polyps were also removed one at the very site of my pain. I learned this from the ER Dr on call. So, I End up in ER with severe isolated pain. Er visit is another failure in care. Dr Benya was on site but did not see me. X-rays taken showed no perforation and Er doc says dr benya is not concerned and I can go home. I left in severe pain, no real explanation and no advice, painkillers or anything. He may very well be the best in the business but I am canceling my appointments and finding a new doc. A complete lack of professionalism and empathy.

Wait time
5 minutes
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on September 11th, 2017

One Star

Posted on June 10th, 2016

Five Stars

Posted on November 8th, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on September 17th, 2015

Five Stars

Posted on July 14th, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 1st, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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