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Dr. Rick L Jackson Is this you?

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13 Ratings • 4 Comments

3.8
  • 8
  • 0
  • 1
  • 1
  • 3

Quality Rating

Satisfied

Wait Time
16.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 13 Ratings

One Star

I absolutely would not go to this office or see Dr. Jackson. He's more concerned with making money and selling his CDs than he is seeing patients. His CD's sit on the desk as you check out, oh, and the constant infomercials that play in EVERY exam room and the ads he has posted in the same rooms, for all the cosmetic surgeries and various other "services" he provides. I've been in his office and seen him literally turn and walk in another direction to avoid contact with a patient. He is in and out as quick as he can when he actually DOES see patients, making no time to actually talk to the people he's seeing. His office staff is rude and unhelpfull to the point of treating people like a nuisance. If you have an emergency over the weekend, don't expect a response from his office on Monday. They will tell you that they "get hundreds of emails over the weekend and will respond to them in the order in which they're received". Which means, if you are calling to get them to respond to an urgent matter and TELL them they have a fax sitting there that just needs the Dr.'s signature, you won't get it. Oh and by the way, he only signs those at night before he's leaving for the day. So don't expect to be able to get further help if you need it. If you have an appointment, don't expect them to be punctual. Cause they aren't. Ever. I've sat there for over an hour without any kind of explaination (again, awesome office staff). I've also been stuck sitting in their exam room for over an hour without an explaination and without anyone coming in to communicate what was going on or how long we should expect to sit there. I would avoid him and this practice, unless, you're after an awful medical experience... or you want his CD.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Weird Environment

From the staff to the Doctor, everyone was a bit too weird for my liking. They made me feel very uncomfortable and I really did not get the impression that Dr. Jackson was focused on my issue. He seemed preoccupied with other matters.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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very careing

Dr Jackson took a great deal of time with me discussing my situation. I felt as if someone finally cared to listen. He is by far the best doctor I've ever been to.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Two Stars

Most of the staff was great, Dr's visit seemed rushed I felt he had one foot out the door. Did not hear back on results of report that was going to be set out.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Five Stars

Five Stars

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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