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70 Ratings • 11 Comments

4.6
  • 54
  • 4
  • 10
  • 1
  • 1

Quality Rating

Highly Satisfied

Wait Time
25 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 70 Ratings

Great Doctor

From beginning to the end of the visit, Dr Carabello gave me the attention and time to find out what was happening and what to do about it. what a great doctor, and what a great office staff.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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very confident

knows what she is doing very incisive years of experience

Easy Appointment
Promptness
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Spends Time with Me
Appropriate Follow-up
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Not sure what that means

I Have been seeing her for 10 years wouldn't trade her for the world I love her dearly she's a excellent doctor and very caring

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wonderful Dr. I Highly Recommend 100% Dr. Rita is focused ,concerned & listens attentively,sincerely wants to help with all your concerns. I am so glad I found such a great Dr. since moving here, again she is wonderful.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Rude Staff

The staff there is very rude and DOES NOT try to help you out. When you ask them to call your insurance they simply reply "We don't have time for that" and tells you to tell your insurance to call them .

Wait time
30 minutes
Easy Appointment
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Accurate Diagnosis
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Horrible Staff

Doctor Carabello is a wonderful doctor and spends time with her patients but her staff is horrible. You cannot get someone on the phone and then you get someone and they tell you that you can have an appointment in a few months. If my child is sick how can I wait a few months? The woman are not nice at all and they put you on hold or they never pick up the phone.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr is Great..Staff is Terrible

This doctor is the nicest and knowledgeable doctor to treat my child..but you can not get a appointment if they answer the phone in the first place. You leave messages and No One Calls Back..Staff too busy talking with each other or personal calls. When the staff orders RX you can wait 72hours and it still is Not at the drugstore! I have to say I am forced to move on..since there is No Way this will get any better next year!

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great doctors, bad staff

Dr. Carabello is a great doctor and very caring. She is on the ball with her diognosis. However, the office staff is totally un friendly and very slow. Whenever you call you are always put on hold and for a very long time. Observing this while in the office I have noticed they all put the calls on hold and for no apparent reason, some times just talk to each other. Some things they talk about should not be at all. Real attitudes with the office staff.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Respect the physician, Staff is terrible

Can seldom speak to a person. Tape is usually on saying the staff is busy. It says to leave a message, but the staff never returns calls. My last vist I had an hour and half wait because staff had wrong appt time (even though they verified time the day before). I spoke with the office manager who was just as snarky and nasty as the people up front. If I did not like the doctor, I would never go to this office.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Love the Dr, not the office staff

Dr. Carabello is wonderful, she is very through and caring.She spends time with you & explains everything. I always feel confident with her diagnosis, Then there's the staff, it is very hard to get them on the phone, they have recordings that say the office is closed in the middle of hours. Sometimes they have one that says the staff is busy, leave a message, they never return your call. If I didn't think so highly of Dr. Carabello I would never deal with this staff.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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phone system is very bad!

Office phone system says office is closedwhen it is open and information that should have been faxed to another doctor still has not been sent for 2 weeks.

Easy Appointment
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Five Stars

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