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Dr. Robert A Stern Is this you?

About Dr. Robert A Stern

Dr. Robert A Stern, MD is a Doctor primarily located in Brighton, MA. He has 36 years of experience. His specialties include Plastic Surgery and Otolaryngology. He speaks English.

Rating Overview

27 Ratings with 9 Comments

The overall average patient rating of Dr. Robert A Stern is Great. Dr. Robert A Stern has been rated by 27 patients. From those 27 patients 9 of those left a comment along with their rating. The overall rating for Dr. Robert A Stern is 3.6 of 5.0 stars.

Mapbox Map of Dr. Robert A Stern

Primary Address

Robert A Stern Md

11 Nevins St Ste 504
Brighton, MA 02135
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Specialties

Dr. Robert A Stern has the following 2 specialties

  • Plastic Surgery

    A plastic surgery specialist is a physician with extensive training in the execution of plastic surgery procedures.
    Plastic surgery is the use of surgical procedures to rebuild or reshape injured or misshapen body parts. Congenital defects, such as a cleft lip or palate, can be corrected by a plastic surgery specialist. Injuries sustained during auto accidents also may require the services of a plastic surgery specialist. These procedures fall under the category of reconstructive plastic surgery.
    The other category of plastic surgery is cosmetic plastic surgery. Plastic surgery specialists often perform procedures like breast augmentation, face lifts, tummy tucks, liposuction, and lip injection as elective surgeries for patients who wish to make aesthetic improvements.

  • Otolaryngology

    An otolaryngologist is more commonly referred to as an ENT, someone that can treat medical issues you may be having with you ears, nose, or throat. This is a physician who is specially trained to diagnose and treat conditions of the ear, nose, sinuses, larynx (voice box), mouth, throat, head, and neck. These doctors treat patients through both medical and surgical means. For instance, an otolaryngologist may treat an obstruction of the nasal passage, caused by malformation of the nose, through rhinoplasty.

  • Expertise

    7 Expertise

  • Reconstructive Surgery
  • Laser Resurfacing
  • Dermabrasion
  • Skin Cancer
  • Endoscopy (Endoscopic Surgery)
  • Hair Restoration
  • Cosmetic Surgery

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 27

Five Stars

Best Doctor ever !

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Horrible experience

just wanted to say I went through almost the same experience with Dr. Stern as Astrid mentioned and the previous review. Dr. Stern had me sit down and asked me the reason I was there and the reason I believe I was having problems. He's questions were very aggressive, and disrespectful. He was not very polite and his tone was loud and rude towards me, it almost felt like he was mad at me, then he proceed to look at my nose he put a tube inside my nose, very painful by the way and he asked me to breathe in, instead I breathe out and caught me by surprise when he started yelled at me "BREATHE IN", after he takes the tube out, he passed me a Kleenex to wipe my nose and tears from my face, then he started talking to me normal like nothing happens. This is definitely not the way any patient is expect to be treated and for that reason I had called my PCP to have a second opinion.

Full Review Rating Breakdown
NOT EASY FOR APPOINMENT

I just wanted to say that the first time I call to set up an appointment his secretary by the name Joe she was very nasty on the phone and disrespectful and she was not very helpful. When I arrived to the office and I was move in to the doctor’s room, Dr, Stern yell at me, in a loud tone, He also explained to me everything with the room door open and he was very loud. I am pretty sure everyone else including the patient in the waiting room heard my symptoms. Privacy and confidentially for the patients IS A LAW REGULATION IN EVERY INSTITUTION.

Easy Appointment
Full Review Rating Breakdown
Worst doctor appointment ever

The staff at the office, especially Jo, were very kind and helpful, fitiing me in last minute as I was heading straight from the ER to the ENT. She was very sympathetic towards how I was feeling and tried to help fill out what she could for me on my forms. Therefore, when it was my turn to see Dr Stern, I was surprised by his lack of bedside manner. In short, he downplayed my illness (despite having been sick for two months and having several bad cases of the same thing the previous year). I felt like I contstantly I had to justify to him why I was there. Here is an account of my visit, which lasted less than 10 minutes: He did not introduce himself or say nice to meet you. He had me sit down and had a look at my throat. When I opened my mouth and said "ahh", he sternly told me not to say ah. "Oh, I've seen much bigger tonsils," he said in a belittling manner. He told me he was going to put a tube down through my nose. It was very painful, especially due to it being very dry and having a very deviated septum. He just shoved it down there without any lubricant and told me to breathe through my nose, which I had a hard time doing immediately because of the pain. When I don't do what he says immediately, he yelled at me "BREATHE!" and "NO!" After he takes the tube out, he hands me a kleenex to wipe my bloody nose and the tears from my face as an afterthought. This is not how I expect to be treated by anybody, much less a doctor. He then comments after looking at my paperwork, "oh hey, we both have anxiety! We are like the same." He says I shouldn't be having any trouble breathing (which I had complained of) since my airway is not blocked, and suggests that it is because I am stressing over my illness. He called me "sweetheart" in a belittling way and generally acted like what I had wasn't a big deal and made me feel like I was overreacting. I informed him of my be fatigued and he countered with "Well, I'm tired too." At this point, I was so shocked I didn't know what to say. I had just come from the ER where they had given me intravenous steroids, anti-inflammatory drugs, and saline. He finally prescribed me some antibiotics to see if they helped. If I hadn't pressed, he probably would have sent me off to wait some more before doing anything. When I left, I felt like crying. Needless to say, I wouldn't recommend this doctor.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Wonderful doctor!

I've been to Dr. Stern several times over the past 8 yrs. for different issues including some surgery. I have always found him to be very thorough and professional with a great chairside manner. Very caring. I would highly recommend him to friends and family.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
  • Education

    36 Years Experience

  • Drexel University College Of Medicine

    Graduated in 1982

  • University Of Pittsburgh Medical Center

    Residency

  • Accepted Insurance

    Dr. Robert A Stern accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Multiplan
    • Multiplan PPO
  • United Healthcare
    • UHC Navigate HMO
    • UHC Options PPO
  • View by Location

Locations & Directions

Robert A Stern Md, 11 Nevins St Ste 504, Brighton, MA

Video

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  • Nearby Doctors

    Dr. Robert A Stern is similar to the following 3 Doctors near Brighton, MA.