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Dr. Robert A Underwood Is this you?

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17 Ratings • 6 Comments

4.6
  • 15
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
13.6 min

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Showing 12 of 17 Ratings

A MUST GO TO SURGEON

This is the BEST surgeon you could ever ask for. I had my thyroid removed last Tuesday (11/3/15) and I woke up after a 6 hour surgery without any pain...just a little stiffness and a headache. He visited me twice and waited until I started to come to after the surgery. He explained everything in such great detail from what the thyroid did, the nerves around it, to how he would take it out. Now his staff is top notch. There were many times I would email the office manager at night (just the time I would see my emails) and she would email me right back, even on weekends. They all treated me like they knew my personal case and no matter how small my question was they didn't make me seem dumb for asking. Now Ros is his nurse and she's the sweetest person I have ever encountered in the medical field. She also waiting until I woke up and visited me twice. She was gentle, soft spoken, and really make sure I was comfortable with everything going on. Even his hospital staff went above and beyond with their care. There is not enough words and time to explain how much I loved my entire experience. He also really took his time too. Where some surgeons do the quick 45-60 minute surgery he took 6 hours with me to make sure nothing was damaged plus my thyroid ended up being a lot bigger than expected. BEST SURGEON AND OFFICE TEAM EVER!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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marvelous doctor

Dr. Underwood is one of the most wonderful doctors I have ever had. He listened to my problems. And he diagnosed the perfect su u rgerg and he and Roz did a fantastic job. He is the best and I would recommend him in a heartbeat. Wonderful man. Think the world of him.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I have had a great experience at Dr. Underwood's office.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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One Star

Excellent doctor! I had surgery 2 days ago and I am totally happy with Dr. Robert Underwood.

Easy Appointment
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review of surgical experience

physician obviously in a hurry. does not spend satisfactory time at bedside.not particularly compassionate

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Best doctor and staff ever especially miss roz wow!!!!!

Went out of his way to get me a cup of decent coffee . He cared he asked he listened he was patient he got it all from his father . Miss Roz is the most caring nurse I've ever met and his office staff is fantastic .if there were more practices like his people would not mind going to the doctors at all . Oh had small bowel obstruction.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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