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Dr. Robert Brooks Is this you?

About Dr. Robert Brooks

Dr. Robert Brooks, MD is a Doctor primarily located in South Bend, IN. He has 40 years of experience. His specialties include Otolaryngology. Dr. Brooks is affiliated with Memorial Hospital Of South Bend, Memorial Hospital and Saint Joseph'S Regional Medical Center. He speaks English.

Rating Overview

11 Ratings with 4 Comments

The overall average patient rating of Dr. Robert Brooks is Good. Dr. Robert Brooks has been rated by 11 patients. From those 11 patients 4 of those left a comment along with their rating. The overall rating for Dr. Robert Brooks is 3.1 of 5.0 stars.

Mapbox Map of Dr. Robert Brooks

Primary Address

Otorhinolaryngology Inc

6301 University Commons
South Bend, IN 46635
Get Directions

Specialties

Dr. Robert Brooks has the following 1 specialty

  • Otolaryngology

    An otolaryngologist is more commonly referred to as an ENT, someone that can treat medical issues you may be having with you ears, nose, or throat. This is a physician who is specially trained to diagnose and treat conditions of the ear, nose, sinuses, larynx (voice box), mouth, throat, head, and neck. These doctors treat patients through both medical and surgical means. For instance, an otolaryngologist may treat an obstruction of the nasal passage, caused by malformation of the nose, through rhinoplasty.

Board Certifications

Dr. Robert Brooks is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 11

Two Stars

Dr. Brooks was a disappointment for me. In total he spent about 7 minutes with me. If this was a straightforward issue, I wouldn't be so disappointed by this. Instead, he said he felt an enlarged lymph node in my neck and left about 30 seconds after that. I'm sure I was overreacting, but I was quite worried by this information. I attempted to ask him a few questions, but after some short replies as he reached for the door handle I quit. Clearly, he didn't want to spend any more time with me. I was left with a woman that came in with him (after calling the office twice, I finally found out she was a medical assistant). She was kind enough. I'm in my early 20s and from out of town, so part of my apprehension was from simply not knowing how the system works. Instead of taking the 30 seconds it would have taken to explain it to me, the medical assistants were instead bothered by my mother and me multiple times as we tried to figure out what was going on. Luckily I've been referred to another ENT for my problem, and I won't have to deal with Dr. Brooks anymore.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Very helpful

Yes, Dr. Brooks speaks in a low voice, but he is gentle and kind. I asked him to speak lounder, and he did so without hesitation. He ran multiple tests, his staff was helpful and caring, and I had a full explaination of what he found when I left. I did get a second opinion because my diagnosis has left me compromised, but the second physician concurred. If you don't understand something, or want more information, ASK! People often criticize physicians, yet they fail to ask questions and blame the physician for not explaining it so they can understand. Dr Brooks was great!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
frustrating visit

despite our appt time being 8:40 a.m., we waited at least 20 minutes in a very lovely waiting area. staff was pleasant during pre visit. however, dr brooks speaks so "low" and with such poor articulation and little eye contact (for an EAR nose throat doctor?!) that i nearly left out of frustration. and it's been 8 days without any follow up from office...

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Failed My Complicated Diagnosis

Most ENTs fail to diagnose what I eventually learned I have and Dr. Brooks was no exception. I would excuse this if he had not missed simple facts, such as which side of my face the pain occurred, or if he had been more attentive.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Four Stars
  • Hospital Affiliations

    Dr. Brooks is affiliated (can practice and admit patients) with the following hospital(s).

  • Memorial Hospital Of South Bend
  • Memorial Hospital
  • Saint Joseph'S Regional Medical Center
  • St Joseph Community Hospital
  • SJRMC - Mishawaka Campus
  • SJRMC - Plymouth Campus
  • St. Joseph Regional Medical Center Mishawaka Campus, Inc
  • Education

    40 Years Experience

  • Ohio State University College Of Medicine

    Graduated in 1973

  • University Of Michigan Health System

    Residency

  • Accepted Insurance

    Please contact the office for more information.

Locations & Directions

Otorhinolaryngology Inc, 6301 University Commons, South Bend, IN

Video

Take a minute to learn about Dr. Robert Brooks in this video.

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    Dr. Robert Brooks is similar to the following 3 Doctors near South Bend, IN.