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Dr. Robert C Ripley Is this you?

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9 Ratings • 3 Comments

3.0
  • 3
  • 2
  • 0
  • 0
  • 4

Quality Rating

Satisfied

Wait Time
29.2 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 9 of 9 Ratings

Ridiculous

This man (for the 4-5 short minutes that I saw him) seemed very angry and annoyed while we spoke. He did not listen or care. He even answered his cell when he walked in and shouted that he was busy to the woman on the other line. Maybe he was having a terrible day, Possibly in an argument with his wife. I understand you can't be peachy everyday but I genuinely felt like he was annoyed by my presence. Not to mention his staff, they weren't rude by any means, but his nurse was wearing studded jeans and a t-shirt, rushed through everything and seemed to be confused on what to do next. Understandably doctors can get jaded when they are over worked, but at the end of the day it's still your job to care. And if you can't at least listen to your patient for more than five minutes and provide at least some sort of feedback, your simply bad at what you do.

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

It seems that they lack the promptness of helping patients. I was in the office over 2.5 hours and only seen the doctor 5 minutes. His nursing staff was not any better. I am still waiting on a follow up test that needs to be done along with the diagnosis which the nurse was supposed to call back the same day. Never did. I called back the following day. No follow up. Now I am still waiting.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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No time

Dr Ripley spends no time with patients, he has them to come back to the office for a follow up which he could tell them over the phone. I had to go into the office for him to tell me the test was fine. This cost me $40.00 copay and cost my insurance. I don't think this is right. I will never go back to him, he spent around three minutes with me.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

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Five Stars

Five Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
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