About Dr. Robert D Smith DO

Dr. Robert D Smith, DO is a Doctor primarily located in Northampton, MA. He has 31 years of experience. His specialties include Family Medicine. Dr. Smith is affiliated with Holyoke Medical Center. He speaks English.

Dr. Smith has received 3 awards.

Rating Overview

14 Ratings with 2 Comments

The overall average patient rating of Dr. Robert D Smith is Great. Dr. Robert D Smith has been rated by 14 patients. From those 14 patients 2 of those left a comment along with their rating. The overall rating for Dr. Robert D Smith is 4.0 of 5.0 stars.


325B King St
Northampton, MA 01060


Dr. Robert D Smith has the following 1 specialty

  • Specialty Expertise

    Dr. Robert D Smith has the following 8 expertise

  • Weight Loss
  • Check-up
  • Immunization
  • Weight Loss (non-surgical)
  • Family Planning
  • Contraception
  • Diabetes
  • Influenza


Showing 2 of 2

Disappointing First Meeting.

This was a change of PCP. I had heard good things about Dr Smith, and I had hardly seen my official PCP since my former PCP left his practice more than 6 years ago. Instead, I had frequented a specialist and an integrative practice, neither acting as PCPs, though. Yet my insurance company now requires a PCP. Even though I alerted Dr Smith's office right away when I double-checked with my official former PCP's office the week before my appointment and discovered that the documents from my few visits would not be there in time, Dr Smith's PA told me a) to keep the appointment, b) that there were sufficient documents available from my former PCP, and c) that he would alert everyone in the office, including the physician, to the issue. Dr Smith, it turned out, had no idea. Nor did he conduct the physical I had been told was mandatory for a first visit. I had requested an interview only to decide whether I wanted him as a PCP. His charge to the insurance company and me then reflected that fact: a hefty "new patient visit" fee plus a co-pay (no co-pay for physicals). Anyway, if it was not Dr Smith's 'fault,' his responsibility is to tell his personnel to keep him informed of what is going on. If a patient is not supposed to see him without 100% of the documents, then his PA ought to know to tell the patient to reschedule when the patient calls to reschedule. And the doctor should not treat the patient with barely repressed rudeness. The patient did what was humanly possible. The only good thing that happened was a referral to a specialist who appears to be competent--but also overworked. And I am, once more, searching...

Wait time
10 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Dr. Smith seems like a competent and caring doctor. I liked him.

Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
  • Awards

    3 Awards

  • Bridges to Excellence: Physician Office Systems Recognition Program

    Bridges to Excellence: Physician Office Systems Recognition Program

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • On-Time Doctor Award

    On-Time Doctor Award (2015, 2016)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • NCQA Patient-Centered Medical Home

    NCQA Patient-Centered Medical Home

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • Hospital Affiliations

    Dr. Smith is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    31 Years Experience

  • Michigan State University College Of Human Medicine

    Graduated in 1988

  • Dr. Robert D Smith Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Cigna
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
  • Connecticare
    • Connecticare Flex Connecticut
  • First Health
    • First Health PPO
  • Harvard Pilgrim
    • Harvard Pilgrim ChoiceNet HMO
    • Harvard Pilgrim HMO
    • Harvard Pilgrim PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • Tufts Health Plan
    • Tufts PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

  • Similiar Doctors

    Dr. Robert D Smith is similar to the following 4 Doctors near Northampton, MA.

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