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Dr. Robert Thomas Is this you?

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6 Ratings • 3 Comments

3.3
  • 3
  • 0
  • 0
  • 2
  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
20 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 6 of 6 Ratings

Lacking in people skills

Posted on February 27th, 2017

I will not character bash, but I long for the days of when Dr. Ledbetter was our small town doctor. He looked out for the well being of the patient and knew about them, their families, etc. If all of the doctors in Kearney, Mo hadn't already gone corporate, I would leave the office I have been going to for 1/2 my life.

Wait time
25 minutes
Easy Appointment
Promptness
Bedside Manner
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Appropriate Follow-up
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Two Stars

Posted on February 27th, 2017

What used to be a small town "family" oriented doctors office, now has a corporate face. What used to be simple is now made difficult by the way the office is run. This starts at the top and is mandated by Dr. Thomas. What was once a phone call, is now a mandatory appointment for something as simple as blood test results. This is ridiculous. I will not get into character bashing, but Dr. Thomas is seriously lacking in people skills. I long for the days of Dr. Ledbetter.

Wait time
25 minutes
Easy Appointment
Promptness
Bedside Manner
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Great Physician

Posted on July 25th, 2013

Great physician. Friendly, prompt, excellent knowledge! Loved by my kids and husband too.

Wait time
10 minutes
Easy Appointment
Promptness
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Five Stars

Posted on March 28th, 2017

One Star

Posted on March 6th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on February 10th, 2016

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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