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Dr. Robert A Donato Is this you?

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24 Ratings • 7 Comments

3.9
  • 13
  • 5
  • 1
  • 1
  • 4

Quality Rating

Satisfied

Promptness
Friendly Staff
Bedside Manner
Appropriate Followup
Wait Time
24.4 min
Easy Appointments
Accurate Diagnosis
Spends Time With Me

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Showing 12 of 24 Ratings

Cancelled My Prescriptions!

Thank you nurse Kelly for cancelling my renewable prescriptions at Sam's Club so I can be stressed out again without my needed medicine. You were very slow to fill my prescriptions a few months ago and that was a problem for me as I was completely out. A complete unprofessional disappointment again. What ever happened to compassion?

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Begging to Get My Prescription Refilled!

Two weeks after my annual checkup, I did not get my prescription refilled despite the Doctor assuring me they would be refilled. I ran out of all my prescriptions and I was very uncomfortable. After days of calling, faxing the office and the Doctor plus having my pharmacist call, these people let me own to suffer pain. As a Veteran of a Foreign War, I am appalled and extremely disappointed to have this disgusting and disturbing treatment

Wait time
25 minutes
Promptness
Friendly Staff
Appropriate Follow-up
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This "doctor" is all about money

Had to go back 5 times for same treatment and emergency room 5-6 times for treatment not working. Did not perform the surgery as he stated so I will have to go back a second time...MORE pain, aggravation and MONEY! DO NOT GO TO HIM.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

No complaints. Very competent.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Four Stars

I would have liked him checking on me more after my surgery.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
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Two Stars

Dr, Denato was very nervous acting, He acted as if he was in a hurry and did not want to be there. He was the worse Dr. visit I have ever had! I hate to say that, but it is true. One of his staff said he is just that way. I will not go back to him!

Doctor's Response

I'm sorry that we didn't connect in a physician-patient relationship. I don't think I was nervous, but if I seemed distracted then I apologize. Good luck in finding the kind of care you seek.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Great bedside manner. Explained everything thoroughly.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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