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Dr. Robert E Erwin Is this you?

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19 Ratings • 8 Comments

3.4
  • 10
  • 1
  • 0
  • 2
  • 6

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
11.9 min

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Showing 12 of 19 Ratings

Dr. Erwin - this is the place to start for sure

Very comfortable, great doctor and staff.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Mr.

Horrible, Horrible experience. Dr. Erwin is arrogant, dismissive and truly doesn't know the first thing about patient care! Unfortunately, also, his handwriting is much worse than a 2 year old. I always had difficulty filling prescriptions because Dr. Dimwit couldn't print clearly. STAY AWAY from this so called physician!

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TERRIBLE

Terrible experience. I chose him based on convenient location in Napa and Health Grades excellent reviews. I'm starting to think those reviews were made by friends & family rather than real patient experiences. He's very dismissive. Spends maybe 2-3 min with you & cuts you off in mid sentence.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

I would never recomand this doctor to anyone, he should not even be in businesse, I would not Evan give him a rating, not worth a star.

Wait time
35 minutes
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Robert Brooks

Great staff! I have always been able to get Appointments around my schedule. Dr takes the time to talk to me about how i am feeling overall. I really like Dr. Erwin.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Above and beyond the call of duty

I could not have asked for better care from Dr. Erwin and his staff.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Confused and disappointed

Sloppy, sloppy and unfriendly office staff. One appt. with doctor was conducted on the run with little professionalism or interest. Have transferred to another doctor with better customer service standards .

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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No complaints

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Four Stars

Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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