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Dr. Robert G Brown Is this you?

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16 Ratings • 6 Comments

3.4
  • 6
  • 4
  • 0
  • 2
  • 4

Quality Rating

Satisfied

Wait Time
20.2 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 16 Ratings

Horrible Experience Treating Baby's Eczema

Went to see Dr. Brown for 6 mo daughter's severe eczema. He prescribed contraindicated medication for children under two. Pharmacist called to clear up the mistake, he did not return her call. Took me four attempts and two weeks to reach someone at the office. They said he would be calling the pharmacist to correct the mistake. That was four days ago. He has not contacted the pharmacy. It is now two and half weeks since the appointment. My daughter is still suffering from her symptoms. I will never be going back to this office. I find this extremely unprofessional and am very unhappy with him potentially harming my daughter and not following up. I wish I could get my money back for my copay, but I was told by his office staff that is not possible.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Dr brown asked probing questions to find any underlying causes to my skin problem. I appreciated the time he took with me and his concern to help me.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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One Star

Unless you have some "real" money to spend on cosmetic treatments like a face lift, or Botox, This Quack will just string you along with the minimum required to keep you coming back!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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not thrilled with this doctor

Terrible bedside manner. He put gloves on but never touched my son; just turned an overhead light on and looked at him. Never spoke to him just turned to the assistant and told her what RXs to write. Did not care for him at all. He acted like we were wasting his time just for acne.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I liked the Orange Park office, clean & well staffed

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Five Stars

Dr. Brown and his staff are very professional and always caring.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Five Stars

One Star

Five Stars

Four Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

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