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Dr. Robert G Thompson Jr Is this you?

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11 Ratings • 5 Comments

3.3
  • 5
  • 1
  • 1
  • 0
  • 4

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
31.2 min

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Showing 11 of 11 Ratings

Appointment

Called in to schedule apt for me and my 14 yr old son. I said I'd like to schedule a new patient apt for my son and I. Receptionist said what insurance do you have. I told her. She said how old is your son I said 14. Receptionist oh we don't take patient that young. You pull up the site and it advertises family practitioner. ??????

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
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Excellent MD and Office

I have been going to Dr. Thompson for over 30 years. I am not rich, not a celebrity, nobody special. But I have always been treated with courtesy, warmth, professionalism and respect by both the doctor and his staff. If ever there were a delay or a wait, it was a rare occurrence and never unreasonable. It was always acknowledged and apologized for. His staff is experienced, friendly, professional and, frankly, good at what they do. Dr. Thompson is a skilled diagnostician who has helped me with empathy, patience and understanding - even when I didn't want to hear what he had to say. Over the years, he has referred me to appropriate specialists who were invariably some of the best in their area. An excellent doctor. I worry about what I'll do when he retires.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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One Star

nurse/assistant short tempered- doctor unprepared at visitDid not communicate with staff- test done that were not needed.Unclean/ unprofessional. Extremely dissappointed.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
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One Star

I have given up. He's on vacation more than he is in the office, exaggerating a bit, but not by much. His staff are very nice, but the M.D.s bedside manner is next to nothing, very disappointing. He may have been compassionate when he first started his practice 35 years ago, but no longer.

Wait time
25.0 minutes
Easy Appointment
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One Star

More interested about talking about his forthcoming book than treating you. Feel like he more interested in his book and volume of clients for the insurance dollars. Get tired of hearing about his office managers love life while waiting to be seen. Place is pretty much a joke!

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Five Stars

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Four Stars

Five Stars

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