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About Robert H Gerger

Robert H Gerger is a Doctor primarily located in Jeannette, PA. They speak English.

Rating Overview

34 Ratings with 14 Comments

The overall average patient rating of Robert H Gerger is Good. Robert H Gerger has been rated by 34 patients. From those 34 patients 14 of those left a comment along with their rating. The overall rating for Robert H Gerger is 3.3 of 5.0 stars.

Mapbox Map of Robert H Gerger

Primary Address

607 Michigan Ave
Jeannette, PA 15644

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Reviews

Showing 5 of 34

One Star

He doesn't know what he is doing. Hid behind father to cover up his mistakes and neglect.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Not worth the trouble

I wish I could give Dr. Gerger and his staff a negative rating, and still have my views expressed. Dr. Gerger's staff is very rude, unprofessional, and uncooperative. They code visits incorrectly even when requested to be coded a specific way for insurance purposes. If they do code incorrectly they are unwilling to cooperate to correct the problem. On numerous occasions they have written prescriptions incorrectly causing delayed medication distribution and multiple trips to their office to get the problem corrected. They persistently require you to come in for a visit to get a prescription refill. They are unwilling to work with other health care professionals to provide you with the best of care. They also require to know the specifics of your insurance. The office also does not utilize current technologies to track patient info or anything else. If you call for anything (test results, etc) you are told to call after 1:30pm when most times the phone is not answered. If questioned about test results, you will be told that if you were not called there isn't a problem. Leaving you with no assurance that test results were received or reviewed. Dr. Gerger's view on correcting problems is lackadaisical at best dismissing a patience's concerns.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Review of Dr. Gerger & Staff

Dr. Gerger is Very Compassionate and Caring as well as "On Top of His Game". He is reminiscent of the old style doctors who performed house calls "Back in the Day" and Truly Cared for their patients. His Office Mgr. ie: Janet is also "Top Notch" and "Very Professional". She "Gets it Done", so "Don't Mess With Her". Now that I've found Dr. Gerger and His Staff, I have No Need to look any further for Truly Professional Health Care. These days with Obamacare tearing down the very fiber of our health care system you too can still find One Good Doctor who Will Fight for "YOU", Not "Them" !

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

I have been a patient of this doctor for several years. I have 46 years nursing experience and must say Dr Gerger has been right on with any treatment or care that I have needed. I have found his office staff to be equally caring and efficient.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star

Front desk personnel were nasty and rude. Dr Gerger seems to be a very nice doctor, however it's hard to get past the rudeness of the other personnel in the office. Refills never called in on time, nurses or aides seem to be lazy.

Full Review Rating Breakdown
  • Accepted Insurance

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Locations & Directions

607 Michigan Ave, Jeannette, PA
Uploaded January 1, 2012

Video

Take a minute to learn about Robert H Gerger in Jeannette, PA, in this video.

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