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Dr. Robert J Golden Is this you?

About Dr. Robert J Golden

Dr. Robert J Golden, MD is a Doctor primarily located in Spokane, WA. He has 40 years of experience. His specialties include Urology and General Practice. Dr. Golden is affiliated with Valley Hospital. Dr. Golden has received 2 awards. He speaks English.

Rating Overview

21 Ratings with 5 Comments

The overall average patient rating of Dr. Robert J Golden is Great. Dr. Robert J Golden has been rated by 21 patients. From those 21 patients 5 of those left a comment along with their rating. The overall rating for Dr. Robert J Golden is 3.8 of 5.0 stars.

Mapbox Map of Dr. Robert J Golden

Primary Address

Robert J Golden Md

12615 E Mission Ave Ste 303
Spokane, WA 99216
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Specialties

Dr. Robert J Golden has the following 2 specialties

  • Urology

    A urologist is a physician who specializes in diagnosing and treating conditions affecting the male reproductive system, as well as the urinary tracts of both males and females.
    These doctors cover the kidneys, ureter, urinary bladder, adrenal glands, urethra, and the male reproductive organs which include the testes, epididymis, vas deferens, seminal vesicles, prostate and penis. Some common disorders that urologists treat are urinary tract infections (UTI), stress incontinence, benign prostatic hyperplasia, kidney stones, erectile dysfunction, kidney cancer, prostate cancer, testicular cancer, and cystitis. These urological specialists also perform vasectomies and vasectomy reversals.

  • General Practice

    A general practitioner is similar to a family practitioner in that they treat patients of all ages with a variety of health concerns. These doctors treat everyday ailments, some acute and chronic diseases, and also provid health checkups, physicals, inoculations and preventative care.
    General practitioners differ from family practitioners because they are not required to complete an additional residency in family medicine after completing their medical school residency. Like family practitioners, general practitioners will also provide referrals to patients who are in need of a specialist.

  • Expertise

    7 Expertise

  • Urinary Incontinence
  • Check-up
  • Immunization
  • Overactive Urinary Bladder
  • Heartburn
  • Indigestion
  • Vaccination

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 21

Five Stars

Thank you for taking the time to see me.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

I felt Dr Golden was very honest and up front with me. He was concerned about my best interest in any extra care needed outside my office. I appreciated the time he spent with me to explain what is going on. I would refer him to anyone.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Very Poor Billing Practices

Although the care of this doctor was more than adequate, the experience that we had with his billing clerk has been poor, to say the least. We had insurance but rather than make a phone call to tell us there was a problem, we were sent to collections for $81. We didn't know what hit us when we were served a lawsuit. We made contact immediately, gave the information the office needed and was assured by the billing clerk, Jana, that the lawsuit would go no further. Then, in June, we received a judgment in the mail from their collection company for the $81 plus over $300 in fees. We called again and were again assured that this matter would be corrected. We then called our insurance company, only to find out that this office had NEVER billed the insurance, even though Jana had told us she had. When we called the office, we were told again that the insurance company was billed and that Jana accepts no responsibility for prematurely sending this account to collections, or her failure to bill our insurance. We sent a certified letter to Dr. Golden as well as a fax and have received no response. At this point, we have no choice but to pay the judgment to avoid garnishment. The billing staff there is incompetent and the Dr, who's supposed to be in charge of his staff, is nonresponsive. This is a warning to anyone who uses this office, make sure that even when the bill says "insurance pending", that you receive an EOB from the insurance company as well, otherwise you might also be sent to collections after a short time and end up in the nightmare we are in.

Doctor's Response

This issue has been resolved. We are sorry for the inconvenience it caused.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Super Doctor

Dr Golden is an excellent doctor. I travel 600 miles round trip for an appoitmnet. I would have no other urologist. Good bed side manner, a very enjoyable person.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Mike O.

Dr. Golden is a great doctor. He explained my condition to my wife and I in detail and with pictures. His bed side manner is excellent and when you call into the office with a question you always get your answer right away. His staff is also great. We especially liked his nurse, she is caring and has a great sense of humor! It was an all around good experience.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Compassionate Doctor Recognition (2016)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • On-Time Doctor Award (2015, 2016, 2014)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Hospital Affiliations

    Dr. Golden is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    40 Years Experience

  • University Of Virginia School Of Medicine

    Graduated in 1978

  • Oregon Health & Science University

    Residency

  • Accepted Insurance

    Dr. Robert J Golden accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Group Health Coop
    • Group Health Coop Alliant Plus Connect
    • Group Health Coop Core
  • Humana
    • Humana Choice POS
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • ODS
    • Moda Health First Choice Network
  • Premera
    • Premera Heritage Signature
    • Premera Heritage and Heritage Plus 1
    • Premera LifeWise Connect
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Robert J Golden Md, 12615 E Mission Ave Ste 303, Spokane, WA
  • Nearby Doctors

    Dr. Robert J Golden is similar to the following 3 Doctors near Spokane, WA.