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Dr. Robert K Nichols Jr Is this you?

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33 Ratings • 8 Comments

3.6
  • 18
  • 5
  • 0
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  • 10

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Spends Time With Me
Appropriate Followup
Accurate Diagnosis
Bedside Manner
Wait Time
23.2 min

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Showing 12 of 33 Ratings

Horrible office

When we moved to this area in 2007, I took my son to Dr. Nichols so we could continue his Concerta prescripts. The visit was okay -- nothing bad but nothing great either -- just a simple check-up. I picked up his prescripts each month for a year -- could have been easier but okay. The problem came after the checkup the 2nd year -- the office got everything wrong and overbilled me. I argued for months and finally just gave up. Six years later and they STILL owe me money!

Wait time
56 minutes
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Review of Dr. Nichols

Totally inept. Should not be practicing medicine. No compassion or concern for patients.

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One Star

He is a cold hearted SOB! Can't even remember what is in his patient's notes. Do not go to him! Only put one star because I had to!

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Review of Dr Nichols

I would put zero stars after every entry if I could. He is an absolute terrible physician and does not care about his patients. He lost so many patients that he has to work at American Family care too. His license should be revoked!

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Never been treated with this much disrespect before

While he maybe an ok doctor I will never visit this office again. I went in for a routine exam. The visit was ok, nothing special but nothing wrong either. Then I get paperwork from my insurance company and the claim had not been submitted correctly. When I called the office to request a corrected claim be submitted I was argued with and made to feel like it was an insult to ask things to be correct. They finally agreed to submit a corrected claim. Then they decided they didn't want to they would just send me a check instead. When I called to inquire why I was receiving the check they informed me it was easier. Then said they couldn't believe I was complaining about receiving a check. I told them again that I wanted the money and corrected paperwork submitted to the insurance company. They were rude, mean, and after passing me around to talk with multiple office staff told me flat out they wouldn't submit a corrected form and hung up on me.

Wait time
25.0 minutes
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Five Stars

very smart, professional, caring, and compassionate. The kind of doctor everyone should have.

Wait time
10.0 minutes
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caregiver of patient

Very Kind and also a great internist. Love him!

Wait time
15.0 minutes
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Five Stars

Dr. Nichols has taken excellent care of my family since we moved to the prattville area 8 years ago. a couple of family members have had serious health problems in this time period and Dr. Nichols always seemed to know what to do. He came of with diagnosis' that I would have never thought of and he was always right on the money. He is a very caring doctor who spends many hours at the hospital keeping check on his patients. If there is a medical problem that the prattville hospital is not qualified to handle, he has no hesitation about sending the patient to a more advanced facility.

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Five Stars

Five Stars

Four Stars

Four Stars

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