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Dr. Robert C Lufkin Is this you?

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10 Ratings • 4 Comments

3.0
  • 4
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Quality Rating

Satisfied

Wait Time
23.8 min
Promptness
Friendly Staff
Bedside Manner
Spends Time With Me
Appropriate Followup
Easy Appointments
Accurate Diagnosis

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Showing 10 of 10 Ratings

Talks and doesn't listen

When my oncologist moved out of state I was transferred to Dr. Lufkin. I am more than grateful i was at the end of my treatment by the time I had to meet with him. After waiting 50 minutes in the waiting room, I went to the receptionist to find out what the delay was, I had never been left sitting that long by my prior doctor at Compass Oncology. His medical assistant finally took me back to the exam room and that experience was also less than desirable. Amber couldn't even sit down and ask any questions, she stood while taking my vitals and then left the room abruptly. . I had some questions for the doctor when he finally arrived and the answers I received were given in a pompous and arrogant manner. According to his bio, "he treats patients how he would want to be treated", apparently he doesn't want to be listened to and wants a health care provider who is rude and disrespectful. I will be looking for a new cancer treatment facility and would not return to him in any circumstance.

Wait time
50 minutes
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

He is wonderful!!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Great oncologist - very thorough

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Arrogant

His technical merit is superb. However, when I developed lab-verified side effects from a specific Tx, he would neither acknowledge, nor provide relief for those. When I was initially diagnosed with cancer, I asked for prognosis stats. He was the perfect politician, always answering with rhetoric and unwilling to cite or acknowledge ANYTHING outside the limited sample size of his personal patient base.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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