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Dr. Robert C Marchand Is this you?

About Dr. Robert C Marchand

Dr. Robert C Marchand, MD is a Doctor primarily located in Wakefield, RI. He has 35 years of experience. His specialties include Orthopaedic Surgery. Dr. Marchand has received 4 awards. He speaks English.

Rating Overview

61 Ratings with 9 Comments

The overall average patient rating of Dr. Robert C Marchand is Great. Dr. Robert C Marchand has been rated by 61 patients. From those 61 patients 9 of those left a comment along with their rating. The overall rating for Dr. Robert C Marchand is 4.0 of 5.0 stars.

Mapbox Map of Dr. Robert C Marchand

Primary Address

South County Orthophys Therapy

1 High St
Wakefield, RI 02879
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Specialties

Dr. Robert C Marchand has the following 1 specialty

  • Orthopaedic Surgery
  • Expertise

    15 Expertise

  • Carpal Tunnel Syndrome
  • Herniated Disc
  • Surgery
  • Dupuytren's Contracture
  • Hip Surgery
  • Scoliosis
  • Bone Fracture
  • Joint Replacement
  • Osteoarthritis
  • Laminectomy
  • Arthroscopy
  • Sports Medicine
  • Knee Osteoarthritis
  • Joint Pain/Swelling
  • Hip Osteoarthritis

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 61

Wonderful surgeon.

After having a bad experience with my left knee replacement I was so happy with Dr MArchand and his staff and my right knee replacement..Straight alignment.Less Pain.Less healing time.No stiches to remove. Dr Marchand IS WONDERFUL

Wait time
20 minutes
Easy Appointment
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Never again

My experience was very poor on many levels. First surgery not done correctly; second corrective surgery also not successful and I was left with chronic swelling and pain. My last appointment with the doctor was him telling me, "Maybe you should get another opinion" and "Good luck" and I felt very dismissed. I have since seen a different doctor who spent more time with me in one visit than Dr. Marchand spent in total with me for two surgeries and office follow up The new doctor made several recommendations which immediately improved my situation. I also found his original secretary not to be very people friendly and quite abrupt at times. There is a new girl now- much improved. The billing department messed up more of my bills and medical claims than I have ever experienced. They kept billing out of network when it was in network, did double billing under two different names, told me I owed money only to receive a check reimbursing me because they "overbilled". The only two good experiences I has was South County Hospital is a hidden gem- so clean. And my anesthesiologist was superb (wish I could remember his name). He convinced to go with the spinal and I am so glad I did. I would never consider being treated by this ortho group again nor recommend them.

Wait time
30 minutes
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Partial Knee replacement

Hi, I have been going to Dr Marchand since he started his practice many years ago. he was my neighbor, I have had a couple of operations from him all went well no problems and had full range

Wait time
15 minutes
Easy Appointment
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Full Review Rating Breakdown
Amazing phenomenal success

I had bilateral hip resurfacing four years ago and it was a resounding success. I am the poster boy of this operation. As a yoga teacher, I have a very active life and have gone back to full splits gently without any qualms.

Easy Appointment
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More patient/doctor time needed

Dr. Marchand is highly recommended and I am sure very ably qualified. However, when he sees his patients only once after replacement, that is not a lot of attention. A lot of responsibility is placed upon the physician assistants who follows you after- not him. Luckily, my assistant recognized a problem and brought it to the doctor's attention- one year after surgery. I am now going in for a second corrective surgery. It was very discouraging when I knew something was wrong, I could not get past his scheduling secretary and speak to the doctor- pushing me out for appointments 2-3 months away. I then insisted in speaking with the P. A. who got me in within one week and I will be having corrective surgery soon. This group is taking out full page ads in Yankee Magazine and newspapers for new clients yet a current patient, with problems, was not going to be seen for 2-3 months. The doctor needs to be more accessible and personally meet with his patients more. His scheduling secretary is not very people friendly nor compassionate. She should have had someone contact me immediately to discuss my concerns and not keep telling me, "I can get you in with the P.A."; the doctor is scheduling 2 months out- sorry" when I repeatedly told her the P.A. specifically said wants me to see the doctor. A patient should not have to beg to see their doctor nor should a patient with problems ever be told- he can see you in 2-3 months. I can only hope hope the corrective surgery goes well.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    4 Awards

  • Regional Top Doctors

    Castle Connolly is America's trusted source for the identification of Top Doctors. Their physician-led research team reviews and screens the credentials of tens of thousands of physicians who are nominated by their peers annually, via a nationwide online process, before selecting those physicians who are regionally or nationally among the very best in their medical specialties. Castle Connolly believes strongly that Top Doctors Make a Difference™.

  • Compassionate Doctor Recognition (2015, 2016)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • On-Time Doctor Award (2015)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Patients' Choice Award (2015, 2014)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Education

    35 Years Experience

  • Weill Cornell Medical College

    Graduated in 1983

  • Hospital For Special Surgery

    Residency

  • Accepted Insurance

    Dr. Robert C Marchand accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem PPO Century Preferred CT
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Massachusetts
    • BCBS MA Blue Care Elect PPO
    • BCBS MA Preferred Blue PPO
  • BCBS Rhode Island
    • BCBS RI HealthMate Coast to Coast
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Harvard Pilgrim
    • Harvard Pilgrim ChoiceNet HMO
    • Harvard Pilgrim HMO
    • Harvard Pilgrim PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • Tufts Health Plan
    • Tufts Granite Advantage EPO, PPO and Saver
    • Tufts PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
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Locations & Directions

South County Orthophys Therapy, 1 High St, Wakefield, RI

Video

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  • Nearby Doctors

    Dr. Robert C Marchand is similar to the following 0 Doctors near Wakefield, RI.