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Dr. Robert S Neff II Is this you?

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16 Ratings • 8 Comments

3.8
  • 11
  • 0
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  • 4

Quality Rating

Satisfied

Wait Time
21.2 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 16 Ratings

Five Stars

Would recommend him to all my friends

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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GOOD HIP REPLACEMENT DOCTOR.

Dr. Neff did a total hip replacement for me over a year ago which has been highly successful. I can't even tell that I had surgery. Now I am dealing with a bad knee which he is currently treating.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Wasn't Pleased

Waited for an hour to be seen by the doctor. While describing my symptoms, the nurse was checking her cell phone. It takes multiple phone calls for the office to return your call. Waited two weeks to get lab results which are available within a couple of days. Not acceptable.

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Excellent Doctor

Dr. Neff is a bit of a throwback...he still takes time to talk...actually TALK to his patients and, more importantly, listens. Unlike many other ortho surgeons, he doesn't see surgery as the first and only answer...he will operate only when he feels there are not other options...nice man; great Doctor

Wait time
5 minutes
Easy Appointment
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Excellent doctor

I could not be more happy with Doctor Neff. Two previous doctors suggested surgery on my hip, while Doctor Neff asked me to walk for him, which neither of the previous two had done. He told me to wait on surgery and that I could expand my activities. I had been on crutches for the previous six weeks. He prescribed some medication which he thought would be helpful. After 4 more weeks., my hip had held up to the activity and he ordered an MRI. When I asked him, when I should see him for the results, he said he would call me instead of having to schedule another visit. He called me on a Saturday with the results. He told me I could get rid of the crutches and that I could increase my activity even more. It is possible that I will not need a hip replacement due to his examination. On both visits, he spent plenty of time with me and encouraged any questions. I highly recommend him to anyone who needs an orthopedist.

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Very caring, knowledgeable and honest about treatment options.

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Robert Neff

Very poor bedside manner. Very rude and demeaning. Wouldn't answer any questions and insulted me several times. He was a waste of my time and money. I was shocked that a doctor behaves this way to a new patient. No wonder he was available so quick for an appointment. He doesn't have that many patients.

Wait time
20 minutes
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Five Stars

Best Doctor in Houston. He saved my leg from MRSA.

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