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Dr. Robert Sarnataro Is this you?

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10 Ratings • 1 Comment

3.2
  • 3
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  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
23.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 10 of 10 Ratings

Worst Overall Experience!!

Posted on July 1st, 2010

First I want to start off by saying I had been a patient of Dr. Sarnataro for probably 15 years. Over the 15 years the service has not been great but adequate for a person who doesnt go that often. They generally keep you waiting 30+ minutes even when the waiting room is empty. The main problem I have is they refused to give me a referal for a specialist because there "policy" is if you haven't seen the Dr. in the last 12 months you have to com in for a visit. I was 13 months since my last visit not 18 or 24 and they refused. The receptionist was so rude and obnoxious I felt like I was calling a gas service station. I asked to speak to the manager who was just as rude and clueless and the receptionist. I told her I had already gone to an emergency care center and they recommended I see a specialist and I had the same symptoms that I had when Dr. Sarnataro referred me to the same specialist last year. I then told her I would remove Dr. Sarnataro as my primary Dr. and she said she would call me back. When she called back she said Dr. Sarnataro told her to tell me to find another primary Dr! This practice is the most unprofessional Dr. office I have ever dealt with. Stay away!!

Easy Appointment
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Four Stars

Posted on October 16th, 2017

Easy Appointment
Promptness
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Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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One Star

Posted on May 23rd, 2017

Three Stars

Posted on November 25th, 2015

Three Stars

Posted on November 2nd, 2015

Four Stars

Posted on January 12th, 2015

One Star

Posted on November 5th, 2010

Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on March 9th, 2010

Wait time
5.0 minutes
Easy Appointment
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Five Stars

Posted on October 18th, 2009

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 29th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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