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Dr. Robert T Schuster Is this you?

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17 Ratings • 2 Comments

4.2
  • 11
  • 2
  • 1
  • 1
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Quality Rating

Highly Satisfied

Wait Time
20.8 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 17 Ratings

RUN DON"T WALK AWAY

The waiting is cheerless and uncomfortable. The staff are discourteous and will let an elderly patient stand and wait while they finish their personal phone calls. Dr. Schuster is arrogant and inconsiderate and does not accomodate infirmities in his older patients - like speaking clearly and directly to those with deafness. He also does not recommend standard and advisable vaccinations - which causes unnecessary conditions to develop. He was not helpful in having our elderly parents driver's license recalled. When you voice concerns he seems more interested in sounding pompous than actually giving helpful information. And that's when he actually engages what you are asking about. Do not let your elderly parent go to this office without you.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Good doctor, difficult staff and office setting

While Dr. Schuster is an excellent diagnostician, the practice set-up is ancient and unproductive. The staff is prickly and difficult, and keep patients at bay from doctors when a patient wants to chat with their personal physician. I quit this practice in favor of another physician's office that is younger, much more engaging staff, and has an electronic medical record.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Four Stars

Four Stars

Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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